Check Returns & Adjustments Series (Two-Part Series)
Includes a Live Event on 08/20/2019 at 1:00 PM (PDT)
Understanding which rules or agreements apply is a critical of knowing the requirements to resolve check returns or adjustment entries. You need to determine: Is this a Return or an Adjustment? What time frames apply?, Will the item be handled via a private exchange or through the Federal Reserve?, and Are my rights based on Regulation CC, ECCHO rules or Federal Reserve rules? Join WesPay for this informative two-part webinar series and we’ll help guide you through the many aspects of check returns.
Patty Presta, AAP
VP, Professional Development Events
Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.
Connie LaChance, AAP, NCP, APRP
Vice President, Education & Training
Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.