Basic Learning Path: Payments Fraud

Financial thieves are business people, just like us. It's their job to learn the cracks in our procedures and it's ours to thwart their offensive attacks. This certificate program is intended to provide you with the tools needed to develop effective anti-fraud policies and procedures, help mitigate risk and protect your financial institution. Learn more about the scams affecting the payments industry and the best practices to protect your institution against these deceptive schemes.

John Curtis, AAP, NCP, APRP

SVP, Education & Training

John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

Jim Petkovits, AAP, NCP, APRP

VP, Education & Training

Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

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Consumer Transfer Risk (Webcast)
Open to view video.
Open to view video. Many financial institutions offer consumer transfers, allowing a consumer to transfer funds from their financial institution to credit or debit their account at another financial institution. This can be a very valuable consumer service. However, there are several risks associated with these transfers that must be properly addressed to prevent possible loss or fraud. If you are currently offering this service or are considering it in the future, you will want to attend this important webinar.
Quiz - Consumer Transfer Risk
10 Questions  |  Unlimited attempts  |  10/10 points to pass
10 Questions  |  Unlimited attempts  |  10/10 points to pass
Elder Financial Abuse (Webcast)
Open to view video.
Open to view video. Each year approximately 2,500 cases of financial elder abuse are reported just in the San Francisco area alone. This is a serious and silent crime that needs to be addressed. Do you know that your financial institution may be required by law to report any "suspected" cases of elder abuse? This session will discuss common scams that affect the elderly, the psychology behind these scams and ways your financial institutions can identify and help prevent these scams from occurring.
Quiz - Elder Financial Abuse
10 Questions  |  Unlimited attempts  |  10/10 points to pass
10 Questions  |  Unlimited attempts  |  10/10 points to pass
FFIEC and Corporate Account Takeover (Webcast)
Open to view video.
Open to view video. Corporate Account Takeover is nothing new, but the threats are increasing and financial institutions are being further tasked by regulators to protect their clients from these ongoing dangers. Learn how to protect your corporate and consumer clients, as well as ensure compliance with FFIEC Guidance. The FFIEC issued Guidance on Authentication in an Internet Banking Environment, as well as a supplement to this guidance which identifies increased risk and requires financial institutions to review its tools for online authentication and authorization. We will also discuss corporate account takeover and best practices you can implement to help prevent this from occurring.
Corporate Account Takeover (Webcast)
Open to view video.
Open to view video. Risks to the payments network are ever-changing. Cyber-thieves are becoming increasingly sophisticated at exploiting vulnerabilities in corporate systems in order to commit fraud. In 2010, NACHA issued a policy statement addressing the importance of ODFIs utilizing sound business practices to prevent and mitigate risk of Corporate Account Takeover within the ACH Network. Join us and let WesPay provide you with tools to help protect you and your corporate customers against these threats.
Quiz - FFIEC and Corporate Account Takeover
10 Questions  |  Unlimited attempts  |  10/10 points to pass
10 Questions  |  Unlimited attempts  |  10/10 points to pass
Mobile and Consumer Capture Risk (Webcast)
Open to view video.
Open to view video. Consumer and Mobile Remote Deposit Capture is the fastest growing trend in a rapidly changing industry. It is estimated that by the end of 2014, over 50 percent of financial institutions will offer this service to their consumer account holders. If you offer this product now or plan to offer it in the near future, attend this important Payments Tip and learn about the potential risks and how to mitigate them.
Quiz - Mobile and Consumer Capture Risk
10 Questions  |  Unlimited attempts  |  10/10 points to pass
10 Questions  |  Unlimited attempts  |  10/10 points to pass
Payments Fraud (Webcast)
Recorded 07/31/2018
Recorded 07/31/2018 Financial thieves are business people, just like us. Their job is to learn the cracks in our systems. Our job is to fill those cracks. Gain the tools needed to develop effective anti-fraud policies and procedures, mitigate risk and protect your financial institution. Learn the latest scams affecting the payments industry and sound practices to protect your organization against schemes such as phishing, spoofing, identity theft and other types of fraud.
Quiz - Payments Fraud
10 Questions  |  Unlimited attempts  |  10/10 points to pass
10 Questions  |  Unlimited attempts  |  10/10 points to pass
ACH Rules Enforcement Process (Webcast)
Recorded 07/31/2018
Recorded 07/31/2018 Do you keep sending NOCs without getting any results? Are you fed up and want to do something about it? We all want to play nice in the network, but sometimes we have to get NACHA involved. Appendix 10 in the NACHA Operating Rules addresses rules violations and enforcement. This Payments Tip will define the criteria under which a rules enforcement proceeding may be initiated and how to file a report. The NACHA Arbitration Rules and Compensation requirements will also be discussed.
Quiz - ACH Rules Enforcement Process
10 Questions  |  Unlimited attempts  |  10/10 points to pass
10 Questions  |  Unlimited attempts  |  10/10 points to pass
Certificate - Payments Fraud
0.00 credits  |  Certificate available
0.00 credits  |  Certificate available
AAP CE Credits
7.20 AAP credits  |  No certificate available
7.20 AAP credits  |  No certificate available
APRP CE Credits
7.20 APRP credits  |  No certificate available
7.20 APRP credits  |  No certificate available