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  • Certificate - ACH for Operations

    Contains 11 Component(s)

    This certificate is ideal for operations personnel who want a broader understanding of ACH operational issues and processes, as well as the ability to identify and respond to exception situations. This is a great option for quick training of new operations staff.

    This certificate is ideal for operations personnel who want a broader understanding of ACH operational issues and processes, as well as the ability to identify and respond to exception situations. This is a great option for quick training of new operations staff.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Tax Return Exception Processing (Webcast)

    Contains 1 Component(s)

    With so many tax returns posting to consumer accounts in the next few months you can expect an increase in exception items. Several factors need to be considered before posting a transaction that has rejected. The safest course of action is to return the item. However, this is not necessarily the level of service many consumers have come to expect. This session will cover the essential issues you need to know including the RDFIs rights, responsibilities for these exceptions.

    With so many tax returns posting to consumer accounts in the next few months you can expect an increase in exception items. Several factors need to be considered before posting a transaction that has rejected. The safest course of action is to return the item. However, this is not necessarily the level of service many consumers have come to expect. This session will cover the essential issues you need to know including the RDFIs rights, responsibilities for these exceptions.

  • Consumer Transfer Risk (Webcast)

    Contains 1 Component(s)

    Many financial institutions offer consumer transfers, allowing a consumer to transfer funds from their financial institution to credit or debit their account at another financial institution. This can be a very valuable consumer service. However, there are several risks associated with these transfers that must be properly addressed to prevent possible loss or fraud. If you are currently offering this service or are considering it in the future, you will want to attend this important webinar.

    Many financial institutions offer consumer transfers, allowing a consumer to transfer funds from their financial institution to credit or debit their account at another financial institution. This can be a very valuable consumer service. However, there are several risks associated with these transfers that must be properly addressed to prevent possible loss or fraud. If you are currently offering this service or are considering it in the future, you will want to attend this important webinar.

  • Bits 'N Bytes (Two-Part Series) (Webcast)

    Contains 2 Component(s)

    Part 1 - This two-part series is designed to give you the technical understanding needed to confidently review ACH files. Covered in this class will be such topics as file layouts, field definitions and requirements, data acceptance specifications and more. This seminar is essential for anyone supporting ACH services or wanting greater ACH expertise. Part 2 - This two-part series is designed to give you the technical understanding needed to confidently review ACH files. Covered in this class will be such topics as file layouts, field definitions and requirements, data acceptance specifications and more. This seminar is essential for anyone supporting ACH services or wanting greater ACH expertise.

    Part 1 - This two-part series is designed to give you the technical understanding needed to confidently review ACH files. Covered in this class will be such topics as file layouts, field definitions and requirements, data acceptance specifications and more. This seminar is essential for anyone supporting ACH services or wanting greater ACH expertise. Part 2 - This two-part series is designed to give you the technical understanding needed to confidently review ACH files. Covered in this class will be such topics as file layouts, field definitions and requirements, data acceptance specifications and more. This seminar is essential for anyone supporting ACH services or wanting greater ACH expertise.

  • Certificate - Payments Fraud

    Contains 14 Component(s)

    Financial thieves are business people, just like us. It's their job to learn the cracks in our procedures and it's ours to thwart their offensive attacks. This certificate program is intended to provide you with the tools needed to develop effective anti-fraud policies and procedures, help mitigate risk and protect your financial institution. Learn more about the scams affecting the payments industry and the best practices to protect your institution against these deceptive schemes.

    Financial thieves are business people, just like us. It's their job to learn the cracks in our procedures and it's ours to thwart their offensive attacks. This certificate program is intended to provide you with the tools needed to develop effective anti-fraud policies and procedures, help mitigate risk and protect your financial institution. Learn more about the scams affecting the payments industry and the best practices to protect your institution against these deceptive schemes.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Certificate - Systems and Information

    Contains 12 Component(s)

    The Systems and Information Certificate is tailored for those working or interested in the more technical side of Payments. This program covers the file formatting of ACH and wire payments, along with a basic understanding of FFIEC examination's data security requirements and fraud.

    The Systems and Information Certificate is tailored for those working or interested in the more technical side of Payments. This program covers the file formatting of ACH and wire payments, along with a basic understanding of FFIEC examination's data security requirements and fraud.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Recalls, Reversals & Rejects (Webcast)

    Contains 1 Component(s)

    ACH Exception Item Processing can be confusing and it is important to understand the various processes and surrounding ACH Rules. Non-compliance with the rules may lead to rules violations and customer dissatisfaction. This session will cover issues such as Reclamations, Return items and NOCs. We will share tips and ideas other members have used to limit their liability and make their Operations more successful. Let WesPay help increase your knowledge by attending this webinar.

    ACH Exception Item Processing can be confusing and it is important to understand the various processes and surrounding ACH Rules. Non-compliance with the rules may lead to rules violations and customer dissatisfaction. This session will cover issues such as Reclamations, Return items and NOCs. We will share tips and ideas other members have used to limit their liability and make their Operations more successful. Let WesPay help increase your knowledge by attending this webinar.

  • Third Party Risk (Webcast)

    Contains 1 Component(s)

    Third-Party Processors, Third-Party Senders, and Direct Access each represent a different relationship that may exist between a financial institution and different organizations. All of these relationships create its own unique risk. This webinar will help you identify which role your organization and any of the third parties you do business with fall into, and provide you with ways to mitigate your risk.

    Third-Party Processors, Third-Party Senders, and Direct Access each represent a different relationship that may exist between a financial institution and different organizations. All of these relationships create its own unique risk. This webinar will help you identify which role your organization and any of the third parties you do business with fall into, and provide you with ways to mitigate your risk.

  • Basics of ACH Origination (Webcast)

    Contains 1 Component(s)

    Is your financial institution new to originating ACH transactions? Or, are you considering implementing ACH Origination in the near future? If either of these apply, this session is for you. WesPay's Basics of ACH Origination webinar provides an overview of the many factors you must consider when implementing ACH Origination processes within your organization. We will discuss the warranties and liabilities of becoming an ODFI and risk mitigation tools to protect your from fraud and loss.

    Is your financial institution new to originating ACH transactions? Or, are you considering implementing ACH Origination in the near future? If either of these apply, this session is for you. WesPay's Basics of ACH Origination webinar provides an overview of the many factors you must consider when implementing ACH Origination processes within your organization. We will discuss the warranties and liabilities of becoming an ODFI and risk mitigation tools to protect your from fraud and loss.

  • PCI Compliance: Evaluating Your Preparedness (Webcast)

    Contains 1 Component(s)

    Are the days of quietly sitting on the sidelines of PCI compliance coming to an end for Banks and Credit Unions? There is a growing trend of preparatory work being done in the financial services realm towards PCI compliance. Find out what steps you can take to evaluate your preparedness for PCI compliance and some key tips for minimizing its impact and the resources needed to be in compliance.

    Are the days of quietly sitting on the sidelines of PCI compliance coming to an end for Banks and Credit Unions? There is a growing trend of preparatory work being done in the financial services realm towards PCI compliance. Find out what steps you can take to evaluate your preparedness for PCI compliance and some key tips for minimizing its impact and the resources needed to be in compliance.