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  • Payments Update 2020 (Springfield, OR)

    Contains 5 Component(s), Includes Credits Includes a Live In-Person Event on 03/11/2020 at 9:00 AM (PDT)

    Springfield, OR - 03/11/2020 9:00am - 12:00pm (Local Time): New ACH Rules, Regulation CC Updates, Real-Time Payments and more! Yes, the Payments industry continues to evolve with new and exciting changes in speed and technology, and it wouldn’t be a new year unless those changes were accompanied by some not as thrilling developments, impacting risk and our regulatory compliance areas. In either case, it’s vital to ensure you and your staff are both knowledgeable and prepared. Attend our 2020 Payments Update Workshop and let WesPay give you the tools you need to tackle the upcoming year before changes take effect.

    Springfield, OR - 03/11/2020 9:00am - 12:00pm (Local Time)
    CEU – 4.0 AAP, 4.0 APRP, 4.0 NCP

    New ACH Rules, Regulation CC Updates, Real-Time Payments and more! Yes, the Payments industry continues to evolve with new and exciting changes in speed and technology, and it wouldn’t be a new year unless those changes were accompanied by some not as thrilling developments, impacting risk and our regulatory compliance areas. In either case, it’s vital to ensure you and your staff are both knowledgeable and prepared.  Attend our 2020 Payments Update Workshop and let WesPay give you the tools you need to tackle the upcoming year before changes take effect.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Check Disputes – A through U (Medford, OR)

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 03/10/2020 at 1:00 PM (PDT)

    Medford, OR - 03/10/2020 1:00pm - 4:00pm (Local Time): An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    Medford, OR - 03/10/2020 1:00pm - 4:00pm (Local Time)
    CEU – 4.0 NCP

    An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Payments Update 2020 (Medford, OR)

    Contains 5 Component(s), Includes Credits Includes a Live In-Person Event on 03/10/2020 at 9:00 AM (PDT)

    Medford, OR - 03/10/2020 9:00am - 12:00pm (Local Time): New ACH Rules, Regulation CC Updates, Real-Time Payments and more! Yes, the Payments industry continues to evolve with new and exciting changes in speed and technology, and it wouldn’t be a new year unless those changes were accompanied by some not as thrilling developments, impacting risk and our regulatory compliance areas. In either case, it’s vital to ensure you and your staff are both knowledgeable and prepared. Attend our 2020 Payments Update Workshop and let WesPay give you the tools you need to tackle the upcoming year before changes take effect.

    Medford, OR - 03/10/2020 9:00am - 12:00pm (Local Time)
    CEU – 4.0 AAP, 4.0 APRP, 4.0 NCP

    New ACH Rules, Regulation CC Updates, Real-Time Payments and more! Yes, the Payments industry continues to evolve with new and exciting changes in speed and technology, and it wouldn’t be a new year unless those changes were accompanied by some not as thrilling developments, impacting risk and our regulatory compliance areas. In either case, it’s vital to ensure you and your staff are both knowledgeable and prepared.  Attend our 2020 Payments Update Workshop and let WesPay give you the tools you need to tackle the upcoming year before changes take effect.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Lunchtime Tip: Tax Return Exceptions

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 03/06/2020 at 12:00 PM (PST)

    With so many tax returns posting to consumer accounts in the next few months, you can expect an increase in exception items. Several factors need to be considered before posting a transaction that has been rejected. The safest course of action is to return the item. However, this is not necessarily the level of service many consumers have come to expect. This Payments Tip will cover the essential issues you need to know, including the RDFIs rights and responsibilities for these exceptions.

    With so many tax returns posting to consumer accounts in the next few months, you can expect an increase in exception items. Several factors need to be considered before posting a transaction that has been rejected. The safest course of action is to return the item. However, this is not necessarily the level of service many consumers have come to expect. This Payments Tip will cover the essential issues you need to know, including the RDFIs rights and responsibilities for these exceptions.

  • Check Disputes – A through U (Boise, ID)

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 03/05/2020 at 1:00 PM (PST)

    Boise, ID - 03/05/2020 1:00pm - 4:00pm (Local Time): An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    Boise, ID - 03/05/2020 1:00pm - 4:00pm (Local Time)
    CEU – 4.0 NCP

    An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • International Payments & IAT

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 03/05/2020 at 10:00 AM (PST)

    The IAT SEC Code paved the way for better international trade and fundamentally changed how International ACH Transactions (IAT) are identified. This Webinar covers the background of IAT rules, the roles of the “Gateway” Operators, and address the formatting requirements and issues surrounding regulatory compliance.

    The IAT SEC Code paved the way for better international trade and fundamentally changed how International ACH Transactions (IAT) are identified.  Under guidance of the BSA Travel Rule, IATs place specific requirements on every participating financial institution. This Webinar covers the background of IAT rules, the roles of the “Gateway” Operators, and address the formatting requirements and issues surrounding regulatory compliance.

  • Payments Update 2020 (Boise, ID)

    Contains 5 Component(s), Includes Credits Includes a Live In-Person Event on 03/05/2020 at 9:00 AM (PST)

    Boise, ID - 03/05/2020 9:00am - 12:00pm (Local Time): New ACH Rules, Regulation CC Updates, Real-Time Payments and more! Yes, the Payments industry continues to evolve with new and exciting changes in speed and technology, and it wouldn’t be a new year unless those changes were accompanied by some not as thrilling developments, impacting risk and our regulatory compliance areas. In either case, it’s vital to ensure you and your staff are both knowledgeable and prepared. Attend our 2020 Payments Update Workshop and let WesPay give you the tools you need to tackle the upcoming year before changes take effect.

    Boise, ID - 03/05/2020 9:00am - 12:00pm (Local Time)
    CEU – 4.0 AAP, 4.0 APRP, 4.0 NCP

    New ACH Rules, Regulation CC Updates, Real-Time Payments and more! Yes, the Payments industry continues to evolve with new and exciting changes in speed and technology, and it wouldn’t be a new year unless those changes were accompanied by some not as thrilling developments, impacting risk and our regulatory compliance areas. In either case, it’s vital to ensure you and your staff are both knowledgeable and prepared.  Attend our 2020 Payments Update Workshop and let WesPay give you the tools you need to tackle the upcoming year before changes take effect.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Check Disputes – A through U (Spokane, WA)

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 03/04/2020 at 1:00 PM (PST)

    Spokane, WA - 03/04/2020 1:00pm - 4:00pm (Local Time): An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    Spokane, WA - 03/04/2020 1:00pm - 4:00pm (Local Time)
    CEU – 4.0 NCP

    An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Check Disputes – A through U (Ontario, CA)

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 03/04/2020 at 1:00 PM (PST)

    Ontario, CA - 03/04/2020 1:00pm - 4:00pm (Local Time): An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    Ontario, CA - 03/04/2020 1:00pm - 4:00pm (Local Time)
    CEU – 4.0 NCP

    An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

  • Combatting the Dark Web

    Contains 5 Component(s), Includes Credits Includes a Live Web Event on 03/04/2020 at 1:00 PM (PST)

    Hey, you . . . want to buy a Credit Card number? How about a Social Security Number? Yes, AlphaBay and Hansa are gone, but many other dark websites still remain. Information and products available on the dark web are continuously growing and with the increased number of data breaches in the past few years, more personal information is bound to end up for sale. In this session, we will demonstrate the ugly side of electronic commerce on the dark web as we take you on a journey where you can buy debit card data, bank account data, and counterfeit currency. Becoming aware of these sites will help your team educate employees, conduct research into potential illegal activity, and complete better due diligence on customers and Third-Party Payment Processors.

    Hey, you . . . want to buy a Credit Card number?  How about a Social Security Number?  Yes, AlphaBay and Hansa are gone, but many other dark websites still remain. Information and products available on the dark web are continuously growing and with the increased number of data breaches in the past few years, more personal information is bound to end up for sale. In this session, we will demonstrate the ugly side of electronic commerce on the dark web as we take you on a journey where you can buy debit card data, bank account data, and counterfeit currency. Becoming aware of these sites will help your team educate employees, conduct research into potential illegal activity, and complete better due diligence on customers and Third-Party Payment Processors.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.