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  • Treasury Management Sales

    Contains 2 Component(s) Includes a Live Event on 08/28/2019 at 1:00 PM (PDT)

    Offering treasury management solutions can be a lucrative business line for a financial institution. This course explores best practices in selling treasury solutions to businesses based on the five tenets of treasury management: payables, receivables, information reporting, liquidity management and fraud prevention. We’ll explore how to approach businesses to win new clients and deepen existing relationships, building a sales discipline to ensure success, questions to ask businesses to truly understand needs, and much more.

    Offering treasury management solutions can be a lucrative business line for a financial institution. This course explores best practices in selling treasury solutions to businesses based on the five tenets of treasury management: payables, receivables, information reporting, liquidity management and fraud prevention. We’ll explore how to approach businesses to win new clients and deepen existing relationships, building a sales discipline to ensure success, questions to ask businesses to truly understand needs, and much more.

    Melissa Giddens, CTP, AAP, NCP

    SVP, Payments Strategy

    With over 20 years of experience in treasury management consulting, Melissa has worked with businesses on both the east and west coasts to help build optimal structures for managing payables and receivables, mitigating the risk of fraud, and maximizing cash flow. Her background working with businesses of all sizes in a variety of industry segments has helped her contribute significantly toward growing the treasury management revenue for her employers, including community, regional and large financial institutions. As the Principal Consultant for WesPay Advisors, Melissa consults with financial institutions and payments vendors around process improvement, payments strategy and payments regulation. In 2016, she won the Frank E. Zima Payments Advocacy Award and has won numerous sales awards throughout her career. Melissa received her Bachelor of Science degree from DeVry University and her Master of Business Administration from Green Mountain College. Melissa holds the Certified Treasury Professional (CTP), Accredited ACH Professional (AAP) and National Check Professional (NCP) designations.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

  • Remote Deposit Capture (Two-Part Series)

    Contains 3 Component(s) Includes a Live Event on 08/27/2019 at 1:00 PM (PDT)

    Remote Deposit Capture (RDC) has been one of the fastest growing products offered in the payments arena. We will discuss and suggest tools and techniques to use when implementing RDC with your customers/members. We will also look at guidelines suggested by the Federal Financial Institutions Examination Council (FFIEC) when offering this product to corporate and consumer customers/members. Hear real-life lessons learned during the implementation and roll-out process.

    Remote Deposit Capture (RDC) has been one of the fastest growing products offered in the payments arena. We will discuss and suggest tools and techniques to use when implementing RDC with your customers/members. We will also look at guidelines suggested by the Federal Financial Institutions Examination Council (FFIEC) when offering this product to corporate and consumer customers/members. Hear real-life lessons learned during the implementation and roll-out process.

    Patty Presta, AAP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

  • Payments Tip: Consumer & Mobile RDC Risk

    Contains 2 Component(s) Includes a Live Event on 08/23/2019 at 12:00 PM (PDT)

    Consumer and Mobile Remote Deposit Capture is the fastest growing trend in a rapidly changing industry. It is estimated that over 70 percent of financial institutions currently offer this service to their consumer account holders. If you offer this product now or plan to offer it in the near future, attend this important Payments Tip to learn about the potential risks and how to mitigate them.

    Consumer and Mobile Remote Deposit Capture is the fastest growing trend in a rapidly changing industry. It is estimated that over 70 percent of financial institutions currently offer this service to their consumer account holders. If you offer this product now or plan to offer it in the near future, attend this important Payments Tip to learn about the potential risks and how to mitigate them.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

  • Bank Secrecy Act: Travel Rule, SARs, CTRs

    Contains 2 Component(s) Includes a Live Event on 08/21/2019 at 1:00 PM (PDT)

    The Bank Secrecy Act (BSA) Travel Rule pertains primarily to international payments. Financial institutions are required to have processes to identify potentially suspicious transactions and implement strong BSA compliance controls using comprehensive Customer Due Diligence (CDD) policies, procedures, and processes. Join this informative WesPay Webinar to gain a better understanding of the BSA Travel Rule and the filing of Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs).

    The Bank Secrecy Act (BSA) Travel Rule pertains primarily to international payments. Financial institutions are required to have processes to identify potentially suspicious  transactions and implement strong BSA compliance controls using comprehensive Customer Due Diligence (CDD) policies, procedures, and processes. Join this informative WesPay Webinar to gain a better understanding of the BSA Travel Rule and the filing of Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs).

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

  • Check Returns & Adjustments Series (Two-Part Series)

    Contains 3 Component(s) Includes a Live Event on 08/20/2019 at 1:00 PM (PDT)

    Understanding which rules or agreements apply is a critical of knowing the requirements to resolve check returns or adjustment entries. You need to determine: Is this a Return or an Adjustment? What time frames apply?, Will the item be handled via a private exchange or through the Federal Reserve?, and Are my rights based on Regulation CC, ECCHO rules or Federal Reserve rules? Join WesPay for this informative two-part webinar series and we’ll help guide you through the many aspects of check returns.

    Understanding which rules or agreements apply is a critical of knowing the requirements to resolve check returns or adjustment entries. You need to determine: Is this a Return or an Adjustment? What time frames apply?, Will the item be handled via a private exchange or through the Federal Reserve?, and Are my rights based on Regulation CC, ECCHO rules or Federal Reserve rules? Join WesPay for this informative two-part webinar series and we’ll help guide you through the many aspects of check returns.

    Patty Presta, AAP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

  • Faster Fridays: Real-time Payments Implementation & Operations

    Contains 2 Component(s) Includes a Live Event on 08/16/2019 at 1:00 PM (PDT)

    The Clearing House’s Real-Time Payments (RTP) system is the first new U.S. payment channel in nearly 40 years. This session introduces attendees to the fundamentals of RTP so your financial institution can make the right decision about your participation and the next-steps to implementation.

    Real-Time Payments (RTP) is the first completely new payment channel in nearly 40 years. Created by the Clearing House and available 24/7, it promises to provide new opportunities to every participating financial institution. But understanding how the network works, and how it fits within your faster payments strategy is vital before you take the necessary steps to participate. This session introduces attendees to the fundamentals of RTP so your financial institution can make the right decision about your participation and the next-steps to implementation.

    Angie Smith, AAP, NCP

    SVP, Professional Development Events

    Angie currently serves as the Senior Vice President of Professional Development Events at WesPay, where she is responsible for member programs supporting the AAP and NCP accreditations. She is also responsible for the development and execution of the WesPay Certificate programs relating to ACH, Check and Cross-Channel Risk.

    Angie is a recognized industry expert in both paper and electronic payments regulation. She brings thirty years of payments experience to WesPay Advisors and has worked for leading payments organizations, including Federal Reserve Bank, Viewpointe, and MACHA – The Mid-Atlantic Payments Association. She consults to financial institutions in the areas of payments regulations and process improvement. Angie has an extensive background in the development and implementation of policies and procedures relating to check/image processing, exception processing, and Remote Deposit Capture product offerings.

    Prior to joining WesPay, Angie spent seven years at various regional payments associations and was responsible for managing education and consulting services to financial services. Angie was the director of education where she was responsible for training various financial institutions relating to check processing and image exchange rules and processes. Prior to working in the payments association arena, Angie spent over thirteen years at the Federal Reserve Bank, where she was responsible for processing handling of checks, returns and adjustment.

    Angie currently serves on the ECCHO Editorial Board for the NCPC Program. She also holds an AAP and NCP accreditation.

    Patty Presta, AAP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Cannabis Banking

    Contains 2 Component(s) Includes a Live Event on 08/14/2019 at 1:00 PM (PDT)

    Retail sales of cannabis products became legal at the state level in many of the WesPay territory states. These voter-approved initiatives have established a new industry, legal within a state, but still illegal at the federal level. Join WesPay to better understand why it is important for you to have a policy around banking this industry, even if you have no intention of promoting the business.

    Retail sales of cannabis products became legal at the state level in California, effective January 1, 2018. To date, nine states and the District of Columbia have approved similar measures nationwide. Combine this with other changes, including medical, we now have twenty-nine states offering some type of legal or decriminalized cannabis policies. These voter approved initiatives have established a new industry, legal within a state, but still illegal at the federal level. Now financial institutions need to make decisions on how to address this in their policies. This is not only related to banking a cannabis related business, but what about employees of that business, who may also be accountholders? Join WesPay to better understand why it is important for you to have a policy around banking this industry, even if you have no intention of promoting the business.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

  • ACH Officer Candidate School & AAP Preparation (Anaheim, CA)

    Contains 2 Component(s)

    Anaheim, CA - 08/13/2019 thru 08/15/2019 9:00am - 3:00pm (Local Time): ACH Officer Candidate School / AAP Prep is designed for the payments professional with intermediate ACH knowledge who would like to reach the expert level. This three-day workshop provides detailed coverage of the ACH Rules and regulations. We will discuss ACH formatting and take you to the next level of technical understanding. After taking this course, participants will be comfortable supporting ACH applications from a technical and compliance standpoint. This session is highly recommended for AAP candidates.

    Anaheim, CA - 08/13/2019 thru 08/15/2019 9:00am - 3:00pm (Local Time) 

    ACH Officer Candidate School / AAP Prep is designed for the payments professional with intermediate ACH knowledge who would like to reach the expert level. This three-day workshop provides detailed coverage of the ACH Rules and regulations. We will discuss ACH formatting and take you to the next level of technical understanding. After taking this course, participants will be comfortable supporting ACH applications from a technical and compliance standpoint. This session is highly recommended for AAP candidates.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

  • ACH Officer Candidate School & AAP Preparation (Santa Rosa, CA)

    Contains 2 Component(s)

    Santa Rosa, CA - 08/13/2019 thru 08/15/2019 9:00am - 3:00pm (Local Time): ACH Officer Candidate School / AAP Prep is designed for the payments professional with intermediate ACH knowledge who would like to reach the expert level. This three-day workshop provides detailed coverage of the ACH Rules and regulations. We will discuss ACH formatting and take you to the next level of technical understanding. After taking this course, participants will be comfortable supporting ACH applications from a technical and compliance standpoint. This session is highly recommended for AAP candidates.

    Santa Rosa, CA - 08/13/2019 thru 08/15/2019 9:00am - 3:00pm (Local Time) 

    ACH Officer Candidate School / AAP Prep is designed for the payments professional with intermediate ACH knowledge who would like to reach the expert level. This three-day workshop provides detailed coverage of the ACH Rules and regulations. We will discuss ACH formatting and take you to the next level of technical understanding. After taking this course, participants will be comfortable supporting ACH applications from a technical and compliance standpoint. This session is highly recommended for AAP candidates.

    Patty Presta, AAP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • ACH Officer Candidate School & AAP Preparation (Salt Lake City, UT)

    Contains 2 Component(s)

    Salt Lake City, UT - 08/13/2019 thru 08/15/2019 9:00am - 3:00pm (Local Time): ACH Officer Candidate School / AAP Prep is designed for the payments professional with intermediate ACH knowledge who would like to reach the expert level. This three-day workshop provides detailed coverage of the ACH Rules and regulations. We will discuss ACH formatting and take you to the next level of technical understanding. After taking this course, participants will be comfortable supporting ACH applications from a technical and compliance standpoint. This session is highly recommended for AAP candidates.

    Salt Lake City, UT - 08/13/2019 thru 08/15/2019 9:00am - 3:00pm (Local Time) 

    ACH Officer Candidate School / AAP Prep is designed for the payments professional with intermediate ACH knowledge who would like to reach the expert level. This three-day workshop provides detailed coverage of the ACH Rules and regulations. We will discuss ACH formatting and take you to the next level of technical understanding. After taking this course, participants will be comfortable supporting ACH applications from a technical and compliance standpoint. This session is highly recommended for AAP candidates.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.