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  • Operational Risk and Check Processing (Two-Part Series) (CCRNC8)

    Contains 3 Component(s) Includes a Live Event on 04/16/2019 at 1:00 PM (PDT)

    This series will examine the risks associated with the clearing and settlement of checks and check images, and define the operational risks of check and image items.

    Part 1:  This course examines the risks associated with the clearing and settlement of checks and check images. Key components of proper contracts and agreements, which are critical to mitigating these risks, are identified. Check fraud, including organizational impacts and mitigation tips, are also explored.

    Part 2:  This course defines the operational risks of check and image items including the clearing, returns and adjustments, as well as the unique risks associated with Remotely Created Checks. Participants will review the check returns and adjustments process through the Federal Reserve and a clearing house, identify associated risks and mitigation techniques and garner sound business practices to help mitigate overall check processing risk.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Angie Smith, AAP, NCP

    SVP, Professional Development Events

    Angie currently serves as the Senior Vice President of Professional Development Events at WesPay, where she is responsible for member programs supporting the AAP and NCP accreditations. She is also responsible for the development and execution of the WesPay Certificate programs relating to ACH, Check and Cross-Channel Risk.

    Angie is a recognized industry expert in both paper and electronic payments regulation. She brings thirty years of payments experience to WesPay Advisors and has worked for leading payments organizations, including Federal Reserve Bank, Viewpointe, and MACHA – The Mid-Atlantic Payments Association. She consults to financial institutions in the areas of payments regulations and process improvement. Angie has an extensive background in the development and implementation of policies and procedures relating to check/image processing, exception processing, and Remote Deposit Capture product offerings.

    Prior to joining WesPay, Angie spent seven years at various regional payments associations and was responsible for managing education and consulting services to financial services. Angie was the director of education where she was responsible for training various financial institutions relating to check processing and image exchange rules and processes. Prior to working in the payments association arena, Angie spent over thirteen years at the Federal Reserve Bank, where she was responsible for processing handling of checks, returns and adjustment.

    Angie currently serves on the ECCHO Editorial Board for the NCPC Program. She also holds an AAP and NCP accreditation.

  • Faster Fridays: Faster Payments Risk

    Contains 2 Component(s) Includes a Live Event on 04/12/2019 at 1:00 PM (PDT)

    Although they move us forward when it comes to speed, Faster Payments can also mean faster fraud. This session will discuss some of the various risks associated with Faster Payments and some of the tools you’ll need to keep yourself protected.

    Although they move us forward when it comes to speed, Faster Payments can also mean faster fraud. As you determine your strategy, you must also address risk management aspects in your Risk Assessment. This session will discuss some of the various risks associated with Faster Payments and some of the tools you’ll need to keep yourself protected.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

  • Beneficial Ownership

    Contains 2 Component(s) Includes a Live Event on 04/10/2019 at 1:00 PM (PDT)

    In May of 2016, the U.S. Department of the Treasury issued final rules under the Bank Secrecy Act (BSA) to clarify and strengthen customer due diligence (CDD) requirements, with an implementation of May, 2018. The new rules, referred to as Beneficial Ownership, now require financial institutions to establish and maintain written procedures to incorporate the identification of beneficial owners of legal entities within AML compliance programs. Join WesPay for an informative and in-depth look at the new Beneficial Ownership rules to ensure you are in compliance with the most recent regulatory guidelines.

    In May of 2016, the U.S. Department of the Treasury issued final rules under the Bank Secrecy Act (BSA) to clarify and strengthen customer due diligence (CDD) requirements, with an implementation of May, 2018. The new rules, referred to as Beneficial Ownership, now require financial institutions to establish and maintain written procedures to incorporate the identification of beneficial owners of legal entities within AML compliance programs. Join WesPay for an informative and in-depth look at the new Beneficial Ownership rules to ensure you are in compliance with the most recent regulatory guidelines.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Patty Presta, AAP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Card Dispute Resolutions (Two-Part Series) (CCRNC6)

    Contains 3 Component(s) Includes a Live Event on 04/09/2019 at 1:00 PM (PDT)

    Card fraud is a lucrative business for fraudsters. During the last decade, the United States experienced several large data breaches that exposed protected consumer data and resulted in significant losses for financial institutions and merchants. This course outlines sound business practices an organization should consider to reduce loss and minimize frustrated cardholders, and identifies tools that are available to assist in combating card fraud.

    Part 1: Card fraud is a lucrative business for fraudsters. During the last decade, the United States experienced several large data breaches that exposed protected consumer data and resulted in significant losses for financial institutions and merchants. This course outlines sound business practices an organization should consider to reduce loss and minimize frustrated cardholders, and identifies tools that are available to assist in combating card fraud. Part 2: Operational risk results from inadequate or failed internal processes, people, systems or external events. Fraud risk is intentional misconduct or deliberate deception caused by internal or external parties. This course examines operational and fraud risks in the ACH Network and identifies techniques payments professionals can use to mitigate these risks.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Jennifer Stadler

  • Check Officer Candidate School (Los Angeles, CA)

    Contains 2 Component(s)

    Los Angeles, CA - 04/09/2019 thru 04/11/2019 9:00am - 3:00pm (Local Time): Check Officer Candidate School / NCP Prep is designed for the payments professional with intermediate Check knowledge who would like to reach the expert level. This two-day workshop provides detailed coverage of the Rules and regulations. This session is highly recommended for NCP candidates.

    Los Angeles, CA - 04/09/2019 thru 04/11/2019 9:00am - 3:00pm (Local Time)
    Check Officer Candidate School / NCP Prep is designed for the payments professional with intermediate Check knowledge who would like to reach the expert level. This two-day workshop provides detailed coverage of the Rules and regulations. This session is highly recommended for NCP candidates.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

  • Check Officer Candidate School (Kent, WA)

    Contains 2 Component(s)

    Kent, WA - 04/09/2019 thru 04/11/2019 9:00am - 3:00pm (Local Time): Check Officer Candidate School / NCP Prep is designed for the payments professional with intermediate Check knowledge who would like to reach the expert level. This two-day workshop provides detailed coverage of the Rules and regulations. This session is highly recommended for NCP candidates.

    Kent, WA - 04/09/2019 thru 04/11/2019 9:00am - 3:00pm (Local Time)
    Check Officer Candidate School / NCP Prep is designed for the payments professional with intermediate Check knowledge who would like to reach the expert level. This two-day workshop provides detailed coverage of the Rules and regulations. This session is highly recommended for NCP candidates.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Check Officer Candidate School (San Francisco, CA)

    Contains 2 Component(s)

    San Francisco, CA - 04/09/2019 thru 04/11/2019 9:00am - 3:00pm (Local Time): Check Officer Candidate School / NCP Prep is designed for the payments professional with intermediate Check knowledge who would like to reach the expert level. This two-day workshop provides detailed coverage of the Rules and regulations. This session is highly recommended for NCP candidates.

    San Francisco, CA - 04/09/2019 thru 04/11/2019 9:00am - 3:00pm (Local Time)
    Check Officer Candidate School / NCP Prep is designed for the payments professional with intermediate Check knowledge who would like to reach the expert level. This two-day workshop provides detailed coverage of the Rules and regulations. This session is highly recommended for NCP candidates.

    Angie Smith, AAP, NCP

    SVP, Professional Development Events

    Angie currently serves as the Senior Vice President of Professional Development Events at WesPay, where she is responsible for member programs supporting the AAP and NCP accreditations. She is also responsible for the development and execution of the WesPay Certificate programs relating to ACH, Check and Cross-Channel Risk.

    Angie is a recognized industry expert in both paper and electronic payments regulation. She brings thirty years of payments experience to WesPay Advisors and has worked for leading payments organizations, including Federal Reserve Bank, Viewpointe, and MACHA – The Mid-Atlantic Payments Association. She consults to financial institutions in the areas of payments regulations and process improvement. Angie has an extensive background in the development and implementation of policies and procedures relating to check/image processing, exception processing, and Remote Deposit Capture product offerings.

    Prior to joining WesPay, Angie spent seven years at various regional payments associations and was responsible for managing education and consulting services to financial services. Angie was the director of education where she was responsible for training various financial institutions relating to check processing and image exchange rules and processes. Prior to working in the payments association arena, Angie spent over thirteen years at the Federal Reserve Bank, where she was responsible for processing handling of checks, returns and adjustment.

    Angie currently serves on the ECCHO Editorial Board for the NCPC Program. She also holds an AAP and NCP accreditation.

  • Payments Tip: Federal Government Reclamations

    Contains 2 Component(s) Includes a Live Event on 04/05/2019 at 12:00 PM (PDT)

    The Federal Government uses Reclamations to recover benefit payments made via ACH to an account of a recipient who died or who has become legally incapacitated. Timing and accuracy are crucial when dealing with this sensitive process. Join us for this important Payments Tip.

    The Federal Government uses Reclamations to recover benefit payments made via ACH to an account of a recipient who died or who has become legally incapacitated. Timing and accuracy are crucial when dealing with this sensitive process. Under 31 CFR 210, your Fed accounts may be debited the full amount of Reclamations if proper procedures are not followed, but a few simple procedures can dramatically reduce your financial institution’s liability. Join us for this important Payments Tip.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Patty Presta, AAP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Regulation E Vs. ACH Friends or Foes?

    Contains 2 Component(s) Includes a Live Event on 04/03/2019 at 1:00 PM (PDT)

    Sure, they’re both electronic transactions, but did you know there are differences in the handling of ACH Entries as opposed to other types of debits? Attend this informative Webinar and let the WesPay experts eliminate the confusion.

    Sure, they’re both electronic transactions, but did you know there are differences in the handling of ACH Entries as opposed to other types of debits?  Some EFTs may be considered “Errors” under Regulation E, while certain ACH Entries may be handled with a Written Statement.  Attend this informative Webinar and let the WesPay experts eliminate the confusion.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Patty Presta, AAP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Wire Transfer (Two-Part Series) (CCRNC4)

    Contains 3 Component(s) Includes a Live Event on 04/02/2019 at 1:00 PM (PDT)

    This series will examine the wire transfer system, including its unique requirements and governing regulations, and illustrate how credit, fraud, operations, reputation, systemic and sovereign risks relate to wire transfer.

    Part 1: This course examines the wire transfer system, including its unique requirements and governing regulations. Participants will learn how wire transfers differ from other payment types, examine distinguishing characteristics of domestic and international wires, and conclude with an in-depth analysis of the Uniform Commercial Code 4A.

    Part 2: This course illustrates how credit, fraud, operations, reputation, systemic and sovereign risks relate to wire transfer. Unique risks associated with wire transfer are also discussed. Proper business continuity processes, security procedures, personnel management tools, corporate account takeover issues and risk mitigation toolware identified.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.