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  • Lunchtime Tip: Understanding Remotely Created Checks and ECIs

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 03/20/2020 at 12:00 PM (PDT)

    Remotely Created Checks are often viewed as the "ugly stepchild " of the check world, but they still fill an important and vital role in payment processing. Now enter ECIs (Electronically Created Items), which are not “checks” under Regulation CC. To limit your liability associated with these items, it is important to understand your rights and responsibilities, both as a Paying Bank, or the Bank of First Deposit. This webinar will discuss these items in detail and walk you through the transaction from authorization through the return or adjustment process.

    Remotely Created Checks are often viewed as the "ugly stepchild " of the check world, but they still fill an important and vital role in payment processing. Now enter ECIs (Electronically Created Items), which are not “checks” under Regulation CC. To limit your liability associated with these items, it is important to understand your rights and responsibilities, both as a Paying Bank, or the Bank of First Deposit. This webinar will discuss these items in detail and walk you through the transaction from authorization through the return or adjustment process.

  • Check Disputes – A through U (Anchorage, AK)

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 03/19/2020 at 1:00 PM (PDT)

    Anchorage, AK - 03/19/2020 1:00pm - 4:00pm (Local Time): An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    Anchorage, AK - 03/19/2020 1:00pm - 4:00pm (Local Time)
    CEU – 4.0 NCP

    An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Payments Update 2020 (Anchorage, AK)

    Contains 5 Component(s), Includes Credits Includes a Live In-Person Event on 03/19/2020 at 9:00 AM (PDT)

    Anchorage, AK - 03/19/2020 9:00am - 12:00pm (Local Time): New ACH Rules, Regulation CC Updates, Real-Time Payments and more! Yes, the Payments industry continues to evolve with new and exciting changes in speed and technology, and it wouldn’t be a new year unless those changes were accompanied by some not as thrilling developments, impacting risk and our regulatory compliance areas. In either case, it’s vital to ensure you and your staff are both knowledgeable and prepared. Attend our 2020 Payments Update Workshop and let WesPay give you the tools you need to tackle the upcoming year before changes take effect.

    Anchorage, AK - 03/19/2020 9:00am - 12:00pm (Local Time)
    CEU – 4.0 AAP, 4.0 APRP, 4.0 NCP

    New ACH Rules, Regulation CC Updates, Real-Time Payments and more! Yes, the Payments industry continues to evolve with new and exciting changes in speed and technology, and it wouldn’t be a new year unless those changes were accompanied by some not as thrilling developments, impacting risk and our regulatory compliance areas. In either case, it’s vital to ensure you and your staff are both knowledgeable and prepared.  Attend our 2020 Payments Update Workshop and let WesPay give you the tools you need to tackle the upcoming year before changes take effect.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Check Disputes – A through U (Reno, NV)

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 03/18/2020 at 1:00 PM (PDT)

    Reno, NV - 03/18/2020 1:00pm - 4:00pm (Local Time): An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    Reno, NV - 03/18/2020 1:00pm - 4:00pm (Local Time)
    CEU – 4.0 NCP

    An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    Patty Presta, AAP, NCP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • OFAC Compliance for Payments

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 03/18/2020 at 1:00 PM (PDT)

    OFAC (The Office of Foreign Assets Control) administers and enforces economic sanction programs primarily against countries and groups of individuals, such as terrorists and narcotics traffickers. OFAC’s responsibilities for a financial institution vary depending on whether the transaction is considered domestic or international. This webinar will cover your responsibilities when handling international transactions and address possible liabilities when posting prohibited transactions.

    OFAC (The Office of Foreign Assets Control) administers and enforces economic sanction programs primarily against countries and groups of individuals, such as terrorists and narcotics traffickers. OFAC’s responsibilities for a financial institution vary depending on whether the transaction is considered domestic or international. This webinar will cover your responsibilities when handling international transactions and address possible liabilities when posting prohibited transactions.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

  • Payments Update 2020 (Reno, NV)

    Contains 5 Component(s), Includes Credits Includes a Live In-Person Event on 03/18/2020 at 9:00 AM (PDT)

    Reno, NV - 03/18/2020 9:00am - 12:00pm (Local Time): New ACH Rules, Regulation CC Updates, Real-Time Payments and more! Yes, the Payments industry continues to evolve with new and exciting changes in speed and technology, and it wouldn’t be a new year unless those changes were accompanied by some not as thrilling developments, impacting risk and our regulatory compliance areas. In either case, it’s vital to ensure you and your staff are both knowledgeable and prepared. Attend our 2020 Payments Update Workshop and let WesPay give you the tools you need to tackle the upcoming year before changes take effect.

    Reno, NV - 03/18/2020 9:00am - 12:00pm (Local Time)
    CEU – 4.0 AAP, 4.0 APRP, 4.0 NCP

    New ACH Rules, Regulation CC Updates, Real-Time Payments and more! Yes, the Payments industry continues to evolve with new and exciting changes in speed and technology, and it wouldn’t be a new year unless those changes were accompanied by some not as thrilling developments, impacting risk and our regulatory compliance areas. In either case, it’s vital to ensure you and your staff are both knowledgeable and prepared.  Attend our 2020 Payments Update Workshop and let WesPay give you the tools you need to tackle the upcoming year before changes take effect.

    Patty Presta, AAP, NCP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Check Disputes – A through U (Sacramento, CA)

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 03/17/2020 at 1:00 PM (PDT)

    Sacramento, CA - 03/17/2020 1:00pm - 4:00pm (Local Time): An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    Sacramento, CA - 03/17/2020 1:00pm - 4:00pm (Local Time)
    CEU – 4.0 NCP

    An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    Patty Presta, AAP, NCP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • ACH Basics (Three-Part Series)

    Contains 5 Component(s), Includes Credits Includes Multiple Live Events. The next is on 03/17/2020 at 1:00 PM (PDT)

    This three-part series focuses on the basics of ACH, including the history of the network, defining the parties of ACH transactions, their roles and responsibilities, and the transaction flow and settlement process. In addition, we will cover all aspects of exception item processing, including your options in handling unauthorized transactions, stop payments and revoked authorizations. This is a basic overview of ACH and intended for individuals new to ACH operations and frontline staff.

    This three-part series focuses on the basics of ACH, including the history of the network, defining the parties of ACH transactions, their roles and responsibilities, and the transaction flow and settlement process.  In addition, we will cover all aspects of exception item processing, including your options in handling unauthorized transactions, stop payments and revoked authorizations. This is a basic overview of ACH and intended for individuals new to ACH operations and frontline staff.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Check Disputes – A through U (Casper, WY)

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 03/17/2020 at 1:00 PM (PDT)

    Casper, WY - 03/17/2020 1:00pm - 4:00pm (Local Time): An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    Casper, WY - 03/17/2020 1:00pm - 4:00pm (Local Time)
    CEU – 4.0 NCP

    An accountholder just notified you that a check has cleared their account and the person they wrote the check to is stating they never received it; what’s a financial institution to do? Have you ever found yourself in the midst of a check dispute? Do I return the check; do I submit an adjustment; do I have to deal direct or do I even have recourse? Join us as we look at various check disputes from Alterations to Unauthorized Remotely Created Checks (A through U) and provide guidance on how to properly handle these claims and understanding the dispute process; such as asking the right questions of your accountholders and obtaining the necessary documentation to complete an adjustment or deal direct claim.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

  • 2020 WesPay Fraud Symposium

    Contains 5 Component(s), Includes Credits Includes a Live In-Person Event on 03/17/2020 at 9:00 AM (PDT)

    Anaheim, CA - 03/17/2020 9:00am - 4:00pm (Local Time): Announcing WesPay's second annual one-day conference for information and solutions to prevent and mitigate payments fraud

    Anaheim, CA - 03/17/2020 9:00am - 4:00pm (Local Time): 

    Announcing WesPay's second annual one-day conference for information and solutions to prevent and mitigate payments fraud. More information | Agenda

    Sessions
    To be Announced

    Chris Selmi, AAP, CRCM

    SVP, Risk & Regulatory Compliance

    Chris is a recognized industry expert in managing payment-related regulatory impacts and risk mitigation. He consults to financial institutions to develop processes and programs to facilitate compliance with payment law and regulation and industry standards. Prior to joining WesPay, Chris spent sixteen years at Bank of America in the electronic payments group where his responsibilities included operations management, project support, and client and application testing and where he served as the compliance and regulatory control manager for both ACH and Wire payments.

    Chris served as Bank of America’s representative on the WesPay Board and as the Chair of WesPay’s Rules Advisory Council and the Risk Management Advisory Council. He is a member of NACHA’s Risk Management Advisory Group.

    Chris holds the designation of Accredited ACH Professional (AAP) and Certified Regulatory Compliance Manager (CRCM).