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  • ACH Origination Agreements

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 04/15/2020 at 1:00 PM (PDT)

    Electronic payments continue to thrive, and as a result, more legal issues have arisen. We are all working on better ways to manage risk but how are we communicating that to our origination clients? If you don’t put your expectations in writing, they won’t hold up in a court of law. You must take the necessary steps to cover yourself from liability. This session helps you understand what must be in your agreements and helps you apply sound practices with your Origination clients.

    Electronic payments continue to thrive, and as a result, more legal issues have arisen. We are all working on better ways to manage risk but how are we communicating that to our origination clients?  If you don’t put your expectations in writing, they won’t hold up in a court of law. You must take the necessary steps to cover yourself from liability. This session helps you understand what must be in your agreements and helps you apply sound practices with your Origination clients.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • NCP Exam Preparation Workshop - Level III (Livermore, CA)

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 04/14/2020 at 9:00 AM (PDT)

    Livermore, CA - 04/14/2020 - 04/16/2020, 9:00am - 3:00pm (Local Time): NCP Exam Preparation is designed for the payments professional with intermediate Check knowledge who would like to reach the expert level. This three-day workshop provides detailed coverage of the Check rules and regulations. We will discuss UCC warranties, record formatting and take you to the next level of technical understanding. After taking this course, participants will be comfortable supporting check operations from a technical and compliance standpoint. This session is highly recommended for NCP candidates.

    Livermore, CA - 04/14/2020 - 04/16/2020, 9:00am - 3:00pm (Local Time)
    CEU – 18.0 NCP

    NCP Exam Preparation is designed for the payments professional with intermediate Check knowledge who would like to reach the expert level. This three-day workshop provides detailed coverage of the Check rules and regulations. We will discuss UCC warranties, record formatting and take you to the next level of technical understanding. After taking this course, participants will be comfortable supporting check operations from a technical and compliance standpoint. This session is highly recommended for NCP candidates.

    Angie Smith, AAP, NCP

    SVP, Professional Development Events

    Angie currently serves as the Senior Vice President of Professional Development Events at WesPay, where she is responsible for member programs supporting the AAP and NCP accreditations. She is also responsible for the development and execution of the WesPay Certificate programs relating to ACH, Check and Cross-Channel Risk.

    Angie is a recognized industry expert in both paper and electronic payments regulation. She brings thirty years of payments experience to WesPay Advisors and has worked for leading payments organizations, including Federal Reserve Bank, Viewpointe, and MACHA – The Mid-Atlantic Payments Association. She consults to financial institutions in the areas of payments regulations and process improvement. Angie has an extensive background in the development and implementation of policies and procedures relating to check/image processing, exception processing, and Remote Deposit Capture product offerings.

    Prior to joining WesPay, Angie spent seven years at various regional payments associations and was responsible for managing education and consulting services to financial services. Angie was the director of education where she was responsible for training various financial institutions relating to check processing and image exchange rules and processes. Prior to working in the payments association arena, Angie spent over thirteen years at the Federal Reserve Bank, where she was responsible for processing handling of checks, returns and adjustment.

    Angie currently serves on the ECCHO Editorial Board for the NCPC Program. She also holds an AAP and NCP accreditation.

  • NCP Exam Preparation Workshop - Level III (Los Angeles, CA)

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 04/13/2020 at 9:00 AM (PDT)

    Los Angeles, CA - 04/13/2020 - 04/15/2020, 9:00am - 3:00pm (Local Time): NCP Exam Preparation is designed for the payments professional with intermediate Check knowledge who would like to reach the expert level. This three-day workshop provides detailed coverage of the Check rules and regulations. We will discuss UCC warranties, record formatting and take you to the next level of technical understanding. After taking this course, participants will be comfortable supporting check operations from a technical and compliance standpoint. This session is highly recommended for NCP candidates.

    Los Angeles, CA - 04/13/2020 - 04/15/2020, 9:00am - 3:00pm (Local Time)
    CEU – 18.0 NCP

    NCP Exam Preparation is designed for the payments professional with intermediate Check knowledge who would like to reach the expert level. This three-day workshop provides detailed coverage of the Check rules and regulations. We will discuss UCC warranties, record formatting and take you to the next level of technical understanding. After taking this course, participants will be comfortable supporting check operations from a technical and compliance standpoint. This session is highly recommended for NCP candidates.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

  • Faster Fridays: Real-time Payments Operations and Implementation

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 04/10/2020 at 1:00 PM (PDT)

    Real-Time Payments (RTP) is the first completely new payment channel in nearly 40 years. Created by the Clearing House and available 24/7, it promises to provide new opportunities to every participating financial institution. But understanding how the network works, and how it fits within your faster payments strategy is vital before you take the necessary steps to participate. This session introduces attendees to the fundamentals of RTP so your financial institution can make the right decision about your participation and the next-steps to implementation.

    Real-Time Payments (RTP) is the first completely new payment channel in nearly 40 years. Created by the Clearing House and available 24/7, it promises to provide new opportunities to every participating financial institution. But understanding how the network works, and how it fits within your faster payments strategy is vital before you take the necessary steps to participate. This session introduces attendees to the fundamentals of RTP so your financial institution can make the right decision about your participation and the next-steps to implementation.

  • Card Payments Risk (Two-Part Series)

    Contains 5 Component(s), Includes Credits Includes Multiple Live Events. The next is on 04/09/2020 at 1:00 PM (PDT)

    Card disputes and risk can be tricky, but WesPay is here to assist. In this series, part one covers this lucrative business for fraudsters. During the last decade, the United States experienced several large data breaches that exposed protected consumer data and resulted in significant losses for financial institutions and merchants. This course outlines sound business practices an organization should consider to reduce loss and minimize frustrated cardholders, and identifies tools that are available to assist in combating card fraud. Part two covers operational risk results from inadequate or failed internal processes, people, systems or external events. Fraud risk is intentional misconduct or deliberate deception caused by internal or external parties. This course examines operational and fraud risks in the ACH Network and identifies techniques payments professionals can use to mitigate these risks.

    Card disputes and risk can be tricky, but WesPay is here to assist.  In this series, part one covers this lucrative business for fraudsters. During the last decade, the United States experienced several large data breaches that exposed protected consumer data and resulted in significant losses for financial institutions and merchants. This course outlines sound business practices an organization should consider to reduce loss and minimize frustrated cardholders, and identifies tools that are available to assist in combating card fraud. Part two covers operational risk results from inadequate or failed internal processes, people, systems or external events. Fraud risk is intentional misconduct or deliberate deception caused by internal or external parties. This course examines operational and fraud risks in the ACH Network and identifies techniques payments professionals can use to mitigate these risks.

  • California Consumer Privacy Act: Not Just for California

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 04/08/2020 at 1:00 PM (PDT)

    The California Consumer Privacy Act becomes effective January 1, 2020. This legislation is the broadest privacy law in the US, with other states looking to adopt similar laws. Its impact will be significant, as it grants broad rights to California consumers (whether customers or not) in terms of providing disclosures on what has been collected, what has been sold, a right to have information deleted (also known as a right to be forgotten) and opt-out and opt-in rights. In this session, Deb Thoren-Peden will highlight key areas you need to know and prepare for as privacy laws develop throughout the country.

    The California Consumer Privacy Act becomes effective January 1, 2020. This legislation is the broadest privacy law in the US, with other states looking to adopt similar laws.  Its impact will be significant, as it grants broad rights to California consumers (whether customers or not) in terms of providing disclosures on what has been collected, what has been sold, a right to have information deleted (also known as a right to be forgotten) and opt-out and opt-in rights.  In this session, Deb Thoren-Peden will highlight key areas you need to know and prepare for as privacy laws develop throughout the country.

    Deborah Thoren-Peden

    Partner, Los Angeles, Pillsbury, Winthrop, Shaw, & Pittman, LLP

    Deborah Thoren-Peden focuses her Chambers-ranked corporate practice on banking, electronic commerce, privacy, anti-money laundering and Office of Foreign Assets Control regulations.

    Debbie co-leads Pillsbury’s FinTech, Payments & Blockchain team, its Consumer & Retail industry team, its Cybersecurity, Data Protection & Privacy team, and its Unclaimed Property Team. She represents and advises bank and non-bank financial institutions (both domestic and international), money transmitters FinTech, retailers, and a variety of other types of companies. She is a recognized authority with respect to the Bank Secrecy Act and the Patriot Act.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

  • Payments Update 2020

    Contains 6 Component(s), Includes Credits Includes a Live Web Event on 04/07/2020 at 1:00 PM (PDT)

    New ACH Rules, Regulation CC Updates, Real-Time Payments and more! Yes, the Payments industry continues to evolve with new and exciting changes in speed and technology, and it wouldn’t be a new year unless those changes were accompanied by some not as thrilling developments, impacting risk and our regulatory compliance areas. In either case, it’s vital to ensure you and your staff are both knowledgeable and prepared. Attend WesPay’s 2020 Payments Update Webinar and gain the tools you need to tackle changing regulations.

    New ACH Rules, Regulation CC Updates, Real-Time Payments and more! Yes, the Payments industry continues to evolve with new and exciting changes in speed and technology, and it wouldn’t be a new year unless those changes were accompanied by some not as thrilling developments, impacting risk and our regulatory compliance areas. In either case, it’s vital to ensure you and your staff are both knowledgeable and prepared.  Attend WesPay’s 2020 Payments Update Webinar and gain the tools you need to tackle changing regulations.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

  • ACH Risk (Two-Part Series)

    Contains 5 Component(s), Includes Credits Includes Multiple Live Events. The next is on 04/02/2020 at 1:00 PM (PDT)

    Cross-Channel Risk for ACH can be complex. This course thoroughly reviews Third-Party Sender relationship risk and credit risk in the ACH Network and provides payments professionals with an overview of the Chargeback process for disputed card transactions and Regulation E investigation requirements. Attendees will review the provisions and timelines defined by Regulation E related to card transactions, discover methods to resolve cardholder claims through the investigation and chargeback process and identify risks related to improper handling of disputed transactions.

    Cross-Channel Risk for ACH can be complex.  This course thoroughly reviews Third-Party Sender relationship risk and credit risk in the ACH Network and provides payments professionals with an overview of the Chargeback process for disputed card transactions and Regulation E investigation requirements. Attendees will review the provisions and timelines defined by Regulation E related to card transactions, discover methods to resolve cardholder claims through the investigation and chargeback process and identify risks related to improper handling of disputed transactions.

  • Banking and the Cannabis Industry

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 04/01/2020 at 1:00 PM (PDT)

    Retail sales of cannabis products became legal at the state level in California, effective January 1, 2018. To date, nine states and the District of Columbia have approved similar measures nationwide. Combine this with other changes, including medical, we now have twenty-nine states offering some type of legal or decriminalized cannabis policies. These voter approved initiatives have established a new industry, legal within a state, but still illegal at the federal level. Now financial institutions need to make decisions on how to address this in their policies. This is not only related to banking a cannabis related business, but what about employees of that business, who may also be accountholders? Join WesPay to better understand why it is important for you to have a policy around banking this industry, even if you have no intention of promoting the business.

    Retail sales of cannabis products became legal at the state level in California, effective January 1, 2018. To date, nine states and the District of Columbia have approved similar measures nationwide. Combine this with other changes, including medical, we now have twenty-nine states offering some type of legal or decriminalized cannabis policies. These voter approved initiatives have established a new industry, legal within a state, but still illegal at the federal level. Now financial institutions need to make decisions on how to address this in their policies. This is not only related to banking a cannabis related business, but what about employees of that business, who may also be accountholders? Join WesPay to better understand why it is important for you to have a policy around banking this industry, even if you have no intention of promoting the business.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

  • Cross-Channel Risk Network Certificate Program - Level II

    Contains 17 Component(s), Includes Credits Includes Multiple Live Events. The next is on 03/31/2020 at 1:00 PM (PDT)

    Is risk at the forefront of your mind as you process payments? This session offers the opportunity to understand the many different types of risk with processing payments. We will discuss the potential effects on your organization and the steps that you should take to mitigate your risk exposure across multiple payment channels.

    Risk, fraud, potential losses and strict regulations are common to all payment channels, including Check, Wire, ACH and Card. Failure to understand the inherent risks, fraud potential and compliance requirements of each system can result in financial losses, lost customers, a tarnished reputation and violations of state and federal regulations.

    Building a strong foundation for detecting and mitigating risk and fraud begins with an understanding of the payment channels and their common and unique risks. Federal guidance requires financial institutions and other organizations to understand risk categories and develop sound business practices to minimize exposure.

    The Cross-Channel Risk Network Certificate is designed for any payments professional who would benefit from an understanding of payment systems risk, fraud potential and governing rules and regulations. This program examines inherent risks, investigates common areas of exposure, identifies compliance obligations and provides sound risk mitigation practices of four key payment networks – Check, Wire, ACH and Card. To measure proficiency in risk identification and management, each module concludes with a knowledge assessment. The Cross-Channel Risk Network Certificate is awarded upon successful completion of the final course and exam.

    Payments professionals who fully complete the Cross Channel Risk Network Certificate will be able to:
    Discern the risks of the four major payment systems (Check, Wire, ACH and Card)
    Understand compliance obligations for each payment system
    Identify risk management techniques
    Mitigate the threat of risk and fraud losses

    Patty Presta, AAP, NCP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.