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  • International Payments & IAT

    Contains 2 Component(s) Includes a Live Event on 06/27/2019 at 1:00 PM (PDT)

    The IAT SEC Code paved the way for better international trade and fundamentally changed how International ACH Transactions (IAT) are identified. This Webinar covers the background of IAT rules, the roles of the “Gateway” Operators, and address the formatting requirements and issues surrounding regulatory compliance.

    The IAT SEC Code paved the way for better international trade and fundamentally changed how International ACH Transactions (IAT) are identified.  Under guidance of the BSA Travel Rule, IATs place specific requirements on every participating financial institution. This Webinar covers the background of IAT rules, the roles of the “Gateway” Operators, and address the formatting requirements and issues surrounding regulatory compliance.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Combatting the Dark Web

    Contains 2 Component(s) Includes a Live Event on 06/26/2019 at 1:00 PM (PDT)

    Hey, you . . . want to buy a Credit Card number? In this session, we will demonstrate the ugly side of electronic commerce on the dark web as we take you on a journey where you can buy debit card data, bank account data, and counterfeit currency.

    Hey, you . . . want to buy a Credit Card number?  How about a Social Security Number?  Yes, AlphaBay and Hansa are gone, but many other dark websites still remain. Information and products available on the dark web are continuously growing and with the increased number of data breaches in the past few years, more personal information is bound to end up for sale. In this session, we will demonstrate the ugly side of electronic commerce on the dark web as we take you on a journey where you can buy debit card data, bank account data, and counterfeit currency. Becoming aware of these sites will help your team educate employees, conduct research into potential illegal activity, and complete better due diligence on customers and Third-Party Payment Processors.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

  • ACH Exceptions

    Contains 2 Component(s) Includes a Live Event on 06/25/2019 at 1:00 PM (PDT)

    ACH Exception Item Processing can be confusing, and it is important to understand the various processes surrounding ACH Rules. Let WesPay help increase your knowledge by attending this webinar.

    ACH Exception Item Processing can be confusing, and it is important to understand the various processes surrounding ACH Rules. Non-compliance with the rules may lead to rules violations and customer dissatisfaction. This session will cover issues such as Reclamations, Return items and NOCs. We will share tips and ideas other members have used to limit their liability and make their Operations more successful. Let WesPay help increase your knowledge by attending this webinar.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Faster Fridays: Faster Payments Systems Overview

    Contains 2 Component(s) Includes a Live Event on 06/21/2019 at 1:00 PM (PDT)

    With the evolution of Same Day ACH, introduction of Real-Time Payments and emergence of multiple P2P applications, it’s easy to get confused about how each of these systems operate, let alone understand the use cases. During this session, WesPay experts will break down various Faster Payments channels to help you better comprehend payment flows, technology and the benefits of each system.

    With the evolution of Same Day ACH, introduction of Real-Time Payments and emergence of multiple P2P applications, it’s easy to get confused about how each of these systems operate, let alone understand the use cases.  During this session, WesPay experts will break down various Faster Payments channels to help you better comprehend payment flows, technology and the benefits of each system.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Patty Presta, AAP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Regulation CC Update

    Contains 2 Component(s) Includes a Live Event on 06/19/2019 at 1:00 PM (PDT)

    Effective July 1, 2018, there were some significant changes to Regulation CC. Attend this session to better understand how these changes may affect your check operations, policies and products.

    Effective July 1, 2018, there were some significant changes to Regulation CC.  Not as much around hold time-frames, but regarding your returns and adjustments.  For the first time since Check 21 was implemented, the regulation actually addresses Remote Deposit Capture and add to some image warranties.  Attend this session to better understand how these changes may affect your check operations, policies and products.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Patty Presta, AAP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Regulation E (Two-Part Series)

    Contains 3 Component(s) Includes a Live Event on 06/18/2019 at 1:00 PM (PDT)

    Regulation E sets forth the requirements of the Electronic Funds Transfer Act. This two-part Webinar will discuss the impact of the regulation for the financial industry as it relates to consumer rights.

    Regulation E sets forth the requirements of the Electronic Funds Transfer Act. This two-part Webinar will discuss the impact of the regulation for the financial industry as it relates to consumer rights. Various aspects of the regulation will be covered, particularly from the standpoint of the automated clearing house. Topics include definitions, coverage, required disclosures, error resolution and more.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

  • Payments Tip: Top Audit Findings

    Contains 2 Component(s) Includes a Live Event on 06/14/2019 at 12:00 PM (PDT)

    The Auditors at WesPay perform over 200 ACH Audits a year. Attend this session to hear our “Top Five” most common Audit Findings and how to address them.

    The Auditors at WesPay perform over 200 ACH Audits a year. Attend this session to hear our “Top Five” most common Audit Findings and how to address them. We will also discuss other areas for consideration while performing your annual ACH Audit. Make sure your annual ACH Audit is complete and accurate by attending this important Payments Tip.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Patty Presta, AAP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Green Book 101-Government Payments

    Contains 2 Component(s) Includes a Live Event on 06/13/2019 at 1:00 PM (PDT)

    Understanding the fundamental differences of Federal Government Payments may impact a financial institution’s ACH operations and assist in preventing unnecessary losses. This session covers important topics such as automated enrollment (ENR), paper and paperless enrollments, notifications of change (NOC), death notification entries (DNE), return items and most importantly, reclamations.

    Understanding the fundamental differences of Federal Government Payments may impact a financial institution’s ACH operations and assist in preventing unnecessary losses. This session covers important topics such as automated enrollment (ENR), paper and paperless enrollments, notifications of change (NOC), death notification entries (DNE), return items and most importantly, reclamations.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Best Practices for Instant Issue Cards

    Contains 2 Component(s) Includes a Live Event on 06/12/2019 at 1:00 PM (PDT)

    The terms ‘instant gratification’ and ‘on-demand’ are synonymous with just about everything we do. We stream movies, order goods & have them delivered same-day, and getting that new Debit or Credit card is no different. When you open a new account, you expect to get a card, ready for use, that same day. Lose your card? No problem, get a replacement within minutes. But if you offer Instant Issue cards, there are things you should know to both protect yourself and ensure accountholder satisfaction. Join this Webinar to better understand policies and procedures you should have in place as you provide a higher level of service.

    The terms ‘instant gratification’ and ‘on-demand’ are synonymous with just about everything we do.  We stream movies, order goods & have them delivered same-day, and getting that new Debit or Credit card is no different.  When you open a new account, you expect to get a card, ready for use, that same day.  Lose your card?  No problem, get a replacement within minutes.  But if you offer Instant Issue cards, there are things you should know to both protect yourself and ensure accountholder satisfaction.  Join this Webinar to better understand policies and procedures you should have in place as you provide a higher level of service.

    Nathan Lemon

    Director of Payment Solutions, IC Payments

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

  • ACH Operations for the RDFI

    Contains 2 Component(s) Includes a Live Event on 06/11/2019 at 1:00 PM (PDT)

    RDFIs don’t have the same burdens as ODFIs, however, the wrong mistakes can prove costly and time consuming when not properly handled. This session on RDFI processing provides the groundwork for understanding ACH from the perspective of the Receiving Depository Financial Institution (RDFI).

    RDFIs don’t have the same burdens as ODFIs, however, the wrong mistakes can prove costly and time consuming when not properly handled.  This session on RDFI processing provides the groundwork for understanding ACH from the perspective of the Receiving Depository Financial Institution (RDFI).  Our experts will cover how ACH entries are received, settled and returned. Emphasis will be placed on covering the obligations of RDFIs.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.