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  • Payments Tip: Business Email Compromise: Identification and Prevention

    Contains 3 Component(s), Includes Credits Includes a Live Event on 11/01/2019 at 12:00 PM (PDT)

    Did you send out that wire? Approve that ACH batch? Yes? Good! Now someone can retire early. That email you got from CE0@yourcompany.com, that was a hacker. The ‘O’ in CEO was really a ZERO and you received false instructions. That’s just one form of Business Email Compromise used to steal funds from your organization. Join us as we discuss various forms of fraud related to email and other devices that crooks are using to take money out of your accounts. . 

    Did you send out that wire?  Approve that ACH batch?  Yes? Good!  Now someone can retire early.  That email you got from CE0@yourcompany.com, that was a hacker.  The ‘O’ in CEO was really a ZERO and you received false instructions.  That’s just one form of Business Email Compromise used to steal funds from your organization.  Join us as we discuss various forms of fraud related to email and other devices that crooks are using to take money out of your accounts.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

  • ECCHO Rules

    Contains 5 Component(s), Includes Credits Includes a Live Event on 10/31/2019 at 11:00 AM (PDT)

    To fully understand today’s electronic image exchange environment, financial institutions should understand the various ways in which checks can be exchanged and the similarities and differences in the rules and agreements that govern those exchanges. This session will discuss the various types of image exchange relationships, the underlying regulations, and the rules and other agreements required to define and support image exchange with a focus on the rules provided by ECCHO.

    To fully understand today’s electronic image exchange environment, financial institutions should understand the various ways in which checks can be exchanged and the similarities and differences in the rules and agreements that govern those exchanges. This session will discuss the various types of image exchange relationships, the underlying regulations, and the rules and other agreements required to define and support image exchange with a focus on the rules provided by ECCHO.

    Angie Smith, AAP, NCP

    SVP, Professional Development Events

    Angie currently serves as the Senior Vice President of Professional Development Events at WesPay, where she is responsible for member programs supporting the AAP and NCP accreditations. She is also responsible for the development and execution of the WesPay Certificate programs relating to ACH, Check and Cross-Channel Risk.

    Angie is a recognized industry expert in both paper and electronic payments regulation. She brings thirty years of payments experience to WesPay Advisors and has worked for leading payments organizations, including Federal Reserve Bank, Viewpointe, and MACHA – The Mid-Atlantic Payments Association. She consults to financial institutions in the areas of payments regulations and process improvement. Angie has an extensive background in the development and implementation of policies and procedures relating to check/image processing, exception processing, and Remote Deposit Capture product offerings.

    Prior to joining WesPay, Angie spent seven years at various regional payments associations and was responsible for managing education and consulting services to financial services. Angie was the director of education where she was responsible for training various financial institutions relating to check processing and image exchange rules and processes. Prior to working in the payments association arena, Angie spent over thirteen years at the Federal Reserve Bank, where she was responsible for processing handling of checks, returns and adjustment.

    Angie currently serves on the ECCHO Editorial Board for the NCPC Program. She also holds an AAP and NCP accreditation.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    Patty Presta, AAP, NCP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Beneficial Ownership

    Contains 3 Component(s), Includes Credits Includes a Live Event on 10/30/2019 at 1:00 PM (PDT)

    In May of 2016, the U.S. Department of the Treasury issued final rules under the Bank Secrecy Act (BSA) to clarify and strengthen customer due diligence (CDD) requirements, with an implementation of May, 2018. The new rules, referred to as Beneficial Ownership, now require financial institutions to establish and maintain written procedures to incorporate the identification of beneficial owners of legal entities within AML compliance programs. Join WesPay for an informative and in-depth look at the new Beneficial Ownership rules to ensure you are in compliance with the most recent regulatory guidelines.

    In May of 2016, the U.S. Department of the Treasury issued final rules under the Bank Secrecy Act (BSA) to clarify and strengthen customer due diligence (CDD) requirements, with an implementation of May, 2018. The new rules, referred to as Beneficial Ownership, now require financial institutions to establish and maintain written procedures to incorporate the identification of beneficial owners of legal entities within AML compliance programs. Join WesPay for an informative and in-depth look at the new Beneficial Ownership rules to ensure you are in compliance with the most recent regulatory guidelines.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Patty Presta, AAP, NCP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

    Chris Selmi, AAP, CRCM

    SVP, Risk & Regulatory Compliance

    Chris is a recognized industry expert in managing payment-related regulatory impacts and risk mitigation. He consults to financial institutions to develop processes and programs to facilitate compliance with payment law and regulation and industry standards. Prior to joining WesPay, Chris spent sixteen years at Bank of America in the electronic payments group where his responsibilities included operations management, project support, and client and application testing and where he served as the compliance and regulatory control manager for both ACH and Wire payments.

    Chris served as Bank of America’s representative on the WesPay Board and as the Chair of WesPay’s Rules Advisory Council and the Risk Management Advisory Council. He is a member of NACHA’s Risk Management Advisory Group.

    Chris holds the designation of Accredited ACH Professional (AAP) and Certified Regulatory Compliance Manager (CRCM).

  • How to Combat Check Fraud

    Contains 6 Component(s), Includes Credits Includes a Live Event on 10/29/2019 at 11:00 AM (PDT)

    While check volume continues to decrease, check fraud grows 5% annually. Prevention and detection are critical and training your staff is a key element, along with implementing sound operational processes throughout your organization. This session will include the types of fraud taking place in the consumer and corporate check world and discuss how your organization can take preventative steps to mitigate risk.

    While check volume continues to decrease, check fraud grows 5% annually. Prevention and detection are critical and training your staff is a key element, along with implementing sound operational processes throughout your organization. This session will include the types of fraud taking place in the consumer and corporate check world and discuss how your organization can take preventative steps to mitigate risk.

    Angie Smith, AAP, NCP

    SVP, Professional Development Events

    Angie currently serves as the Senior Vice President of Professional Development Events at WesPay, where she is responsible for member programs supporting the AAP and NCP accreditations. She is also responsible for the development and execution of the WesPay Certificate programs relating to ACH, Check and Cross-Channel Risk.

    Angie is a recognized industry expert in both paper and electronic payments regulation. She brings thirty years of payments experience to WesPay Advisors and has worked for leading payments organizations, including Federal Reserve Bank, Viewpointe, and MACHA – The Mid-Atlantic Payments Association. She consults to financial institutions in the areas of payments regulations and process improvement. Angie has an extensive background in the development and implementation of policies and procedures relating to check/image processing, exception processing, and Remote Deposit Capture product offerings.

    Prior to joining WesPay, Angie spent seven years at various regional payments associations and was responsible for managing education and consulting services to financial services. Angie was the director of education where she was responsible for training various financial institutions relating to check processing and image exchange rules and processes. Prior to working in the payments association arena, Angie spent over thirteen years at the Federal Reserve Bank, where she was responsible for processing handling of checks, returns and adjustment.

    Angie currently serves on the ECCHO Editorial Board for the NCPC Program. She also holds an AAP and NCP accreditation.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    Patty Presta, AAP, NCP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Image Returns

    Contains 3 Component(s), Includes Credits Includes a Live Event on 10/24/2019 at 11:00 AM (PDT)

    This session will provide a comprehensive overview of the system and rules related to check return processing. Attendees will learn the proper steps and timeframes for the timely and accurate reporting of return items. Terms, definitions and resources needed in the return item process and return adjustment process will be highlighted. This session will also provide you the guidance you need in dealing with check returns.

    This session will provide a comprehensive overview of the system and rules related to check return processing. Attendees will learn the proper steps and timeframes for the timely and accurate reporting of return items. Terms, definitions and resources needed in the return item process and return adjustment process will be highlighted. This session will also provide you the guidance you need in dealing with check returns.

    Angie Smith, AAP, NCP

    SVP, Professional Development Events

    Angie currently serves as the Senior Vice President of Professional Development Events at WesPay, where she is responsible for member programs supporting the AAP and NCP accreditations. She is also responsible for the development and execution of the WesPay Certificate programs relating to ACH, Check and Cross-Channel Risk.

    Angie is a recognized industry expert in both paper and electronic payments regulation. She brings thirty years of payments experience to WesPay Advisors and has worked for leading payments organizations, including Federal Reserve Bank, Viewpointe, and MACHA – The Mid-Atlantic Payments Association. She consults to financial institutions in the areas of payments regulations and process improvement. Angie has an extensive background in the development and implementation of policies and procedures relating to check/image processing, exception processing, and Remote Deposit Capture product offerings.

    Prior to joining WesPay, Angie spent seven years at various regional payments associations and was responsible for managing education and consulting services to financial services. Angie was the director of education where she was responsible for training various financial institutions relating to check processing and image exchange rules and processes. Prior to working in the payments association arena, Angie spent over thirteen years at the Federal Reserve Bank, where she was responsible for processing handling of checks, returns and adjustment.

    Angie currently serves on the ECCHO Editorial Board for the NCPC Program. She also holds an AAP and NCP accreditation.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    Patty Presta, AAP, NCP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Dormant Accounts & Escheatment Process

    Contains 3 Component(s), Includes Credits Includes a Live Event on 10/23/2019 at 1:00 PM (PDT)

    Ever forget about something? Me too! But what happens when our accountholders forget about funds on deposit? We can’t keep them and we can’t just give them out to anyone. There are processes to be followed, which are governed by specific timelines. Attend this WesPay Webinar to better understand your obligations related to dormant accounts and the escheatment process.

    Ever forget about something?  Me too!  But what happens when our accountholders forget about funds on deposit?  We can’t keep them and we can’t just give them out to anyone.  There are processes to be followed, which are governed by specific timelines.  Attend this WesPay Webinar to better understand your obligations related to dormant accounts and the escheatment process.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

  • Regulation University (Honolulu, HI)

    Contains 2 Component(s)

    Honolulu, HI - 10/22/2019 1:00pm - 4:00pm (Local Time): Join WesPay for Regulation U! This interactive Payments Regulation Workshop will give you the detailed information you need to know in order to maintain compliance.

    Honolulu, HI - 10/22/2019 1:00pm - 4:00pm (Local Time): 

    This in-depth WesPay Workshop will highlight the rules and regulations governing both paper and electronic payments. Rule sets, Federal Government Regulations, Operating Circulars and others make up the legal framework for financial institutions and provide protection for consumers from erroneous entries.  In some cases, we use governance to limit our own liability with other financial institutions.  Join us as we bring you the knowledge you need to maintain compliance in your organization.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

  • Human Trafficking - Ending Modern Slavery: The Financial Industry's Role

    Contains 3 Component(s), Includes Credits Includes a Live Event on 10/22/2019 at 1:00 PM (PDT)

    Human trafficking—a form of modern slavery—is one of the fastest growing criminal activities in the world. It exploits an estimated 45 million people a year and generates approximately $150 billion in profits. Though the concept of human slavery is certainly not new, some are unaware of the impact and extent of human trafficking in the 21st century, both at home and abroad. The good news is that the financial industry can play a part in disrupting this heinous crime. With proper education, knowledge of red flags and victim indicators, and by building strong relationships with law enforcement, the financial industry can help disrupt the problem of modern slavery.

    Human trafficking—a form of modern slavery—is one of the fastest growing criminal activities in the world. It exploits an estimated 45 million people a year and generates approximately $150 billion in profits. Though the concept of human slavery is certainly not new, some are unaware of the impact and extent of human trafficking in the 21st century, both at home and abroad. The good news is that the financial industry can play a part in disrupting this heinous crime. With proper education, knowledge of red flags and victim indicators, and by building strong relationships with law enforcement, the financial industry can help disrupt the problem of modern slavery.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    Terri Luttrell

    Abrigo

  • Payments Fraud & Risk (Honolulu, HI)

    Contains 6 Component(s), Includes Credits

    Honolulu, HI - 10/22/2019 9:00am - 12:00pm (Local Time): Join WesPay for this interactive Workshop, where we’ll take a detailed look at how fraud is committed using technology and even how criminals succeed with simple tactics.

    Honolulu, HI - 10/22/2019 9:00am - 12:00pm (Local Time):  

    During this interactive workshop, we will focus on how fraudsters are attempting to steal funds from your accountholders. We’ll take you on a tour of the dark web, where Bitcoin is being used to facilitate the purchase of drugs, weapons, and financial data including the purchase of debit cards, account numbers and counterfeit currency. The program will also provide an in-depth look at other areas of fraud in payments; some high-tech and even low-tech scams people still fall for when not properly informed.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

  • Regulation CC

    Contains 2 Component(s) Includes a Live Event on 10/22/2019 at 11:00 AM (PDT)

    This webinar will examine the impact of the regulation to both the front- and back-office processing operations of your financial institution. Learn the appropriate holds for deposited items, what disclosure must be given to account holders and what constitutes an expeditious return, plus much more. A review of the Remotely Created Check (RCC) amendment and the local classification of all checks will also be highlighted.

    This webinar will examine the impact of the regulation to both the front- and back-office processing operations of your financial institution. Learn the appropriate holds for deposited items, what disclosure must be given to account holders and what constitutes an expeditious return, plus much more. A review of the Remotely Created Check (RCC) amendment and the local classification of all checks will also be highlighted.

    Angie Smith, AAP, NCP

    SVP, Professional Development Events

    Angie currently serves as the Senior Vice President of Professional Development Events at WesPay, where she is responsible for member programs supporting the AAP and NCP accreditations. She is also responsible for the development and execution of the WesPay Certificate programs relating to ACH, Check and Cross-Channel Risk.

    Angie is a recognized industry expert in both paper and electronic payments regulation. She brings thirty years of payments experience to WesPay Advisors and has worked for leading payments organizations, including Federal Reserve Bank, Viewpointe, and MACHA – The Mid-Atlantic Payments Association. She consults to financial institutions in the areas of payments regulations and process improvement. Angie has an extensive background in the development and implementation of policies and procedures relating to check/image processing, exception processing, and Remote Deposit Capture product offerings.

    Prior to joining WesPay, Angie spent seven years at various regional payments associations and was responsible for managing education and consulting services to financial services. Angie was the director of education where she was responsible for training various financial institutions relating to check processing and image exchange rules and processes. Prior to working in the payments association arena, Angie spent over thirteen years at the Federal Reserve Bank, where she was responsible for processing handling of checks, returns and adjustment.

    Angie currently serves on the ECCHO Editorial Board for the NCPC Program. She also holds an AAP and NCP accreditation.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    Patty Presta, AAP, NCP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.