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  • Lunchtime Tip: Top ACH Hotline Calls

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 12/04/2020 at 12:00 PM (PST)

    A favorite benefit of our members is the WesPay Payments Hotline, and it’s even a favorite of staff. Yes, we love the questions that make us reach for answers to the more puzzling scenarios or incorporate multiple aspects of payment rules and regulation. During this session, WesPay staff will discuss some of the more common as well as challenging ACH questions posed through our Payments Hotline.

    A favorite benefit of our members is the WesPay Payments Hotline, and it’s even a favorite of staff. Yes, we love the questions that make us reach for answers to the more puzzling scenarios or incorporate multiple aspects of payment rules and regulation.  During this session, WesPay staff will discuss some of the more common as well as challenging ACH questions posed through our Payments Hotline.

  • Human Trafficing: Hidden in Plain Sight

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 12/02/2020 at 1:00 PM (PST)

    Human trafficking, a form of modern slavery, is one of the fastest growing criminal activities in the world. It exploits an estimated 45 million people a year and generates approximately $150 billion in profits. Though the concept of human slavery is certainly not new, some are unaware of the impact and extent of human trafficking in the 21st century, both at home and abroad. The good news is that the financial industry can play a part in disrupting this heinous crime. With proper education, knowledge of red flags and victim indicators, and by building strong relationships with law enforcement, the financial industry can help disrupt the problem of modern slavery.

    Human trafficking, a form of modern slavery, is one of the fastest growing criminal activities in the world. It exploits an estimated 45 million people a year and generates approximately $150 billion in profits. Though the concept of human slavery is certainly not new, some are unaware of the impact and extent of human trafficking in the 21st century, both at home and abroad. The good news is that the financial industry can play a part in disrupting this heinous crime. With proper education, knowledge of red flags and victim indicators, and by building strong relationships with law enforcement, the financial industry can help disrupt the problem of modern slavery.

    Patty Presta, AAP, NCP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Wire Transfer (Three-Part Series)

    Contains 5 Component(s), Includes Credits Includes Multiple Live Events. The next is on 12/01/2020 at 1:00 PM (PST)

    This webinar will provide attendees with a basic overview of the wire payments network. How wires are settled, information to be transmitted, parties and transaction flow. This is a basic overview of wires and is intended for individuals new to Wire operations, front line staff and individuals wanting to learn more about wire payments.

    This webinar will provide attendees with a basic overview of the wire payments network. How wires are settled, information to be transmitted, parties and transaction flow. This is a basic overview of wires and is intended for individuals new to Wire operations, front line staff and individuals wanting to learn more about wire payments.

  • Regulation E Disputes for Debit Cards

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 11/25/2020 at 1:00 PM (PST)

    Governed by the CFPB, Regulation E implements the Electronic Funds Transfer Act, providing consumers with protection from many types of unauthorized debits. But how do you know which ones require provisional credit, let alone refunding charges? Join this informative WesPay Webinar to better understand how Reg. E disputes apply to Debit Cards.

    Governed by the CFPB, Regulation E implements the Electronic Funds Transfer Act, providing consumers with protection from many types of unauthorized debits. But how do you know which ones require provisional credit, let alone refunding charges? Join this informative WesPay Webinar to better understand how Reg. E disputes apply to Debit Cards.

    Connie LaChance, AAP, NCP, APRP

    VP, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

  • Lunchtime Tip: Top Check Hotline Calls

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/20/2020 at 12:00 PM (PST)

    A favorite benefit of our members is the WesPay Payments Hotline, and it’s even a favorite of staff. Yes, we love the questions that make us reach for answers to the more puzzling scenarios or incorporate multiple aspects of payment rules and regulation. During this session, WesPay staff will discuss some of the more common as well as challenging check questions posed through our Payments Hotline.

    A favorite benefit of our members is the WesPay Payments Hotline, and it’s even a favorite of staff. Yes, we love the questions that make us reach for answers to the more puzzling scenarios or incorporate multiple aspects of payment rules and regulation.  During this session, WesPay staff will discuss some of the more common as well as challenging check questions posed through our Payments Hotline.

  • Combatting the Dark Web

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 11/18/2020 at 1:00 PM (PST)

    Hey, you . . . want to buy a Credit Card number? How about a Social Security Number? Yes, AlphaBay and Hansa are gone, but many other dark websites still remain. Information and products available on the dark web are continuously growing and with the increased number of data breaches in the past few years, more personal information is bound to end up for sale. In this session, we will demonstrate the ugly side of electronic commerce on the dark web as we take you on a journey where you can buy debit card data, bank account data, and counterfeit currency. Becoming aware of these sites will help your team educate employees, conduct research into potential illegal activity, and complete better due diligence on customers and Third-Party Payment Processors.

    Hey, you . . . want to buy a Credit Card number?  How about a Social Security Number?  Yes, AlphaBay and Hansa are gone, but many other dark websites still remain. Information and products available on the dark web are continuously growing and with the increased number of data breaches in the past few years, more personal information is bound to end up for sale. In this session, we will demonstrate the ugly side of electronic commerce on the dark web as we take you on a journey where you can buy debit card data, bank account data, and counterfeit currency. Becoming aware of these sites will help your team educate employees, conduct research into potential illegal activity, and complete better due diligence on customers and Third-Party Payment Processors.

    Patty Presta, AAP, NCP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Faster Fridays: Real-time Payments Operating Rules & Compliance

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 11/13/2020 at 1:00 PM (PST)

    The latest new payment channel in over 40 years, Real-Time Payments (RTP), created by The Clearing House, is now live and being made available to all U.S. financial institutions. As with all other payment systems, participation means you must agree to comply with a new set of network rules. This session will give you a basic overview of some of the key rules for this new network to assist you in your discussion as you develop you faster payments strategy.

    The latest new payment channel in over 40 years, Real-Time Payments (RTP), created by The Clearing House, is now live and being made available to all U.S. financial institutions. As with all other payment systems, participation means you must agree to comply with a new set of network rules. This session will give you a basic overview of some of the key rules for this new network to assist you in your discussion as you develop you faster payments strategy.

  • ACH Origination (Three-Part Series)

    Contains 5 Component(s), Includes Credits Includes Multiple Live Events. The next is on 11/10/2020 at 1:00 PM (PST)

    As payment systems have become more complex, so have the ACH Rules. It is imperative that you, as an ACH Originator, understand your obligations and warranties. Your financial institution may have trained you on how to create the file, but do you understand the "why" and "how" of what you're doing? Electronic payments can be a challenge, but these become simplified when you fully comprehend the processes and pitfalls. In this three-part series, we will focus on the Rules, risk and compliance of ACH origination, while also discussing the benefits and best practices for businesses. This course is recommended for any business submitting ACH entries to pay staff and vendors or collect payments from clients in an effort to streamline and automate your payables and receivables.

    As payment systems have become more complex, so have the ACH Rules.  It is imperative that you, as an ACH Originator, understand your obligations and warranties. Your financial institution may have trained you on how to create the file, but do you understand the "why" and "how" of what you're doing?  Electronic payments can be a challenge, but these become simplified when you fully comprehend the processes and pitfalls.  In this three-part series, we will focus on the Rules, risk and compliance of ACH origination, while also discussing the benefits and best practices for businesses.  This course is recommended for any business submitting ACH entries to pay staff and vendors or collect payments from clients in an effort to streamline and automate your payables and receivables.

  • Lunchtime Tip: Holder in Due Course Overview

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/06/2020 at 12:00 PM (PST)

    Mobile Deposit and Remote Deposit Capture have become almost mandatory services enabling you to compete for depositors as a financial institution. But with these services comes risk. One of those risks includes multiple deposits of the same item to various institutions, including check cashing services. When items are cashed or deposited more than once, who has right to the claim? Uniform Commercial Code and Regulation CC put forth ground rules on this; respectively, Holder in Due Course and the no double-debit warranty. Attend this webinar to better understand your role and how you can help to mitigate double-debit risk.

    Mobile Deposit and Remote Deposit Capture have become almost mandatory services enabling you to compete for depositors as a financial institution. But with these services comes risk. One of those risks includes multiple deposits of the same item to various institutions, including check cashing services. When items are cashed or deposited more than once, who has right to the claim? Uniform Commercial Code and Regulation CC put forth ground rules on this; respectively, Holder in Due Course and the no double-debit warranty. Attend this webinar to better understand your role and how you can help to mitigate double-debit risk.

  • ACH Exceptions: The Whole Nine Yards (Albuquerque, NM)

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 11/05/2020 at 9:00 AM (PST)

    Albuquerque, NM - 11/05/2020 9:00am - 3:00pm (Local Time): ACH Exception Item Processing, at minimum, is confusing, and it is important to understand the various processes surrounding ACH Rules. Consumer vs. business, payroll vs. check conversion, proper time frames. The list goes on. Non-compliance with the rules may lead to violations and possible fines. This session will cover all you need to know when it comes to returns, reclamations, reversals, NOCs and more. We will share tips and ideas other members have used to limit their liability and make their operations more successful. Let WesPay help increase your knowledge by attending this informative and interactive workshop.

    Albuquerque, NM - 11/05/2020 9:00am - 3:00pm (Local Time)
    CEU – 6.0 AAP

    ACH Exception Item Processing, at minimum, is confusing, and it is important to understand the various processes surrounding ACH Rules. Consumer vs. business, payroll vs. check conversion, proper time frames. The list goes on. Non-compliance with the rules may lead to violations and possible fines. This session will cover all you need to know when it comes to returns, reclamations, reversals, NOCs and more. We will share tips and ideas other members have used to limit their liability and make their operations more successful. Let WesPay help increase your knowledge by attending this informative and interactive workshop.

    Connie LaChance, AAP, NCP, APRP

    VP, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.