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  • ACH Risk for ODFIs (Webcast)

    Contains 1 Component(s)

    Being an ODFI can be risky if you do not have the right tools. Financial institutions of all sizes need to manage risk to minimize potential losses. Rapid growth, new and evolving products and consumer transfer applications are prevalent ACH trends representing increased risk for ODFIs. The ACH Rules require every financial institution to perform an ACH Risk Assessment. This webinar will cover risks associated with being an ODFI, as well as steps to mitigate these risks.

    Being an ODFI can be risky if you do not have the right tools. Financial institutions of all sizes need to manage risk to minimize potential losses. Rapid growth, new and evolving products and consumer transfer applications are prevalent ACH trends representing increased risk for ODFIs. The ACH Rules require every financial institution to perform an ACH Risk Assessment. This webinar will cover risks associated with being an ODFI, as well as steps to mitigate these risks.

  • Stop Payment Vs. Authorization Revoked (Webcast)

    Contains 1 Component(s)

    There is always confusion as to when we use a stop payment or return as authorization revoked. Are you aware of the rules related to authorization revoked? This short course will go into detail around the differences between stop payments and revoked authorizations, and when each is to be used. We will also take a look at unauthorized returns, when to use them, what the rules say, and how they differ between consumers and our corporate customers.

    There is always confusion as to when we use a stop payment or return as authorization revoked. Are you aware of the rules related to authorization revoked? This short course will go into detail around the differences between stop payments and revoked authorizations, and when each is to be used. We will also take a look at unauthorized returns, when to use them, what the rules say, and how they differ between consumers and our corporate customers.

  • Wire Transfer Agreements (Webcast)

    Contains 1 Component(s)

    Your Wire Transfer Agreement should be an integral part of your organizations Risk Management Program. Clients are transferring large sums of money through your institution, and the liabilities and obligations should both be properly documented. In the event of a dispute, or claim of an unauthorized transfer, you should be confident that your agreements provide your organization the protection that it needs.

    Your Wire Transfer Agreement should be an integral part of your organizations Risk Management Program. Clients are transferring large sums of money through your institution, and the liabilities and obligations should both be properly documented. In the event of a dispute, or claim of an unauthorized transfer, you should be confident that your agreements provide your organization the protection that it needs.

  • Certificate - ACH for Customer or Member Services

    Contains 11 Component(s)

    Designed for your first points of customer/member contact, you can improve your service staff's ability to quickly and accurately respond to inquiries about electronic funds transfer services, disputed transactions, and error resolution.

    Designed for your first points of customer/member contact, you can improve your service staff's ability to quickly and accurately respond to inquiries about electronic funds transfer services, disputed transactions, and error resolution.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Certificate - ACH for Operations

    Contains 11 Component(s)

    This certificate is ideal for operations personnel who want a broader understanding of ACH operational issues and processes, as well as the ability to identify and respond to exception situations. This is a great option for quick training of new operations staff.

    This certificate is ideal for operations personnel who want a broader understanding of ACH operational issues and processes, as well as the ability to identify and respond to exception situations. This is a great option for quick training of new operations staff.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Tax Return Exception Processing (Webcast)

    Contains 1 Component(s)

    With so many tax returns posting to consumer accounts in the next few months you can expect an increase in exception items. Several factors need to be considered before posting a transaction that has rejected. The safest course of action is to return the item. However, this is not necessarily the level of service many consumers have come to expect. This session will cover the essential issues you need to know including the RDFIs rights, responsibilities for these exceptions.

    With so many tax returns posting to consumer accounts in the next few months you can expect an increase in exception items. Several factors need to be considered before posting a transaction that has rejected. The safest course of action is to return the item. However, this is not necessarily the level of service many consumers have come to expect. This session will cover the essential issues you need to know including the RDFIs rights, responsibilities for these exceptions.

  • Consumer Transfer Risk (Webcast)

    Contains 1 Component(s)

    Many financial institutions offer consumer transfers, allowing a consumer to transfer funds from their financial institution to credit or debit their account at another financial institution. This can be a very valuable consumer service. However, there are several risks associated with these transfers that must be properly addressed to prevent possible loss or fraud. If you are currently offering this service or are considering it in the future, you will want to attend this important webinar.

    Many financial institutions offer consumer transfers, allowing a consumer to transfer funds from their financial institution to credit or debit their account at another financial institution. This can be a very valuable consumer service. However, there are several risks associated with these transfers that must be properly addressed to prevent possible loss or fraud. If you are currently offering this service or are considering it in the future, you will want to attend this important webinar.

  • Certificate - Payments Fraud

    Contains 14 Component(s)

    Financial thieves are business people, just like us. It's their job to learn the cracks in our procedures and it's ours to thwart their offensive attacks. This certificate program is intended to provide you with the tools needed to develop effective anti-fraud policies and procedures, help mitigate risk and protect your financial institution. Learn more about the scams affecting the payments industry and the best practices to protect your institution against these deceptive schemes.

    Financial thieves are business people, just like us. It's their job to learn the cracks in our procedures and it's ours to thwart their offensive attacks. This certificate program is intended to provide you with the tools needed to develop effective anti-fraud policies and procedures, help mitigate risk and protect your financial institution. Learn more about the scams affecting the payments industry and the best practices to protect your institution against these deceptive schemes.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Certificate - Systems and Information

    Contains 12 Component(s)

    The Systems and Information Certificate is tailored for those working or interested in the more technical side of Payments. This program covers the file formatting of ACH and wire payments, along with a basic understanding of FFIEC examination's data security requirements and fraud.

    The Systems and Information Certificate is tailored for those working or interested in the more technical side of Payments. This program covers the file formatting of ACH and wire payments, along with a basic understanding of FFIEC examination's data security requirements and fraud.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Bits 'N Bytes (Two-Part Series) (Webcast)

    Contains 2 Component(s)

    Part 1 - This two-part series is designed to give you the technical understanding needed to confidently review ACH files. Covered in this class will be such topics as file layouts, field definitions and requirements, data acceptance specifications and more. This seminar is essential for anyone supporting ACH services or wanting greater ACH expertise. Part 2 - This two-part series is designed to give you the technical understanding needed to confidently review ACH files. Covered in this class will be such topics as file layouts, field definitions and requirements, data acceptance specifications and more. This seminar is essential for anyone supporting ACH services or wanting greater ACH expertise.

    Part 1 - This two-part series is designed to give you the technical understanding needed to confidently review ACH files. Covered in this class will be such topics as file layouts, field definitions and requirements, data acceptance specifications and more. This seminar is essential for anyone supporting ACH services or wanting greater ACH expertise. Part 2 - This two-part series is designed to give you the technical understanding needed to confidently review ACH files. Covered in this class will be such topics as file layouts, field definitions and requirements, data acceptance specifications and more. This seminar is essential for anyone supporting ACH services or wanting greater ACH expertise.