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  • Ho’ohui 2021: WesPay’s Hawaii Payments Symposium

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 05/13/2021 at 5:00 PM (PDT)

    Virtual Conference for Honolulu, HI - 05/13/2021 5:00pm - 8:00pm (Pacific Time)/2:00pm - 5:00pm (Hawaii Time): The fourth annual Hawaii WesPay Payments Symposium will focus on how compliance and advancement in systems continue to shape the way we look at payment services. We will be hosting an information-packed afternoon, with executive level presenters, bringing you the latest information on upcoming and changing regulations, a new payments system, and emerging technology.

    Virtual Conference for Honolulu, HI - 05/13/2021 5:00pm - 8:00pm (Pacific Time)/2:00pm - 5:00pm (Hawaii Time):

    The fourth annual Hawaii WesPay Payments Symposium will focus on how compliance and advancement in systems continue to shape the way we look at payment services. We will be hosting an information-packed afternoon, with executive level presenters, bringing you the latest information on upcoming and changing regulations, a new payments system, and emerging technology.

    Angie Smith, AAP, NCP

    SVP, Professional Development Events

    Angie currently serves as the Senior Vice President of Professional Development Events at WesPay, where she is responsible for member programs supporting the AAP and NCP accreditations. She is also responsible for the development and execution of the WesPay Certificate programs relating to ACH, Check and Cross-Channel Risk.

    Angie is a recognized industry expert in both paper and electronic payments regulation. She brings thirty years of payments experience to WesPay Advisors and has worked for leading payments organizations, including Federal Reserve Bank, Viewpointe, and MACHA – The Mid-Atlantic Payments Association. She consults to financial institutions in the areas of payments regulations and process improvement. Angie has an extensive background in the development and implementation of policies and procedures relating to check/image processing, exception processing, and Remote Deposit Capture product offerings.

    Prior to joining WesPay, Angie spent seven years at various regional payments associations and was responsible for managing education and consulting services to financial services. Angie was the director of education where she was responsible for training various financial institutions relating to check processing and image exchange rules and processes. Prior to working in the payments association arena, Angie spent over thirteen years at the Federal Reserve Bank, where she was responsible for processing handling of checks, returns and adjustment.

    Angie currently serves on the ECCHO Editorial Board for the NCPC Program. She also holds an AAP and NCP accreditation.

    William Schoch

    President & CEO

    Bill is responsible for strategic initiatives to grow the association and provide maximum value to members and brings nearly thirty years of electronic payments experience to WesPay and has worked for leading payments organizations, including Visa International, Citibank, N.A., and NACHA – The Electronic Payments Association. He consults to financial institutions in the areas of payments strategy and process improvement. Bill has an extensive background in the development and implementation of products and services relating to ACH, wire transfer, purchasing card, debit card, P2P payments, and money transfer networks.

    Prior to joining WesPay, Bill spent eleven years at Visa International serving in product leadership positions and was responsible for managing Visa’s global remittance service and initiatives to expand financial services to the unbanked in emerging markets. Bill was the global product manager for Visa’s debit products and was the founder of the Visa International Global Debit Forum. Prior to Visa, Bill spent eight years in the Global Cash Management division of Citibank, where he was responsible for strategic sales, product management and client on-boarding of domestic and cross-border payment solutions.

    Bill currently serves on the Boards of WesPay, USA Technologies (NASDAQ: USAT) and WesPay Advisors.

  • 2021 Payments Update

    Contains 6 Component(s), Includes Credits Includes a Live Web Event on 04/14/2021 at 1:00 PM (PDT)

    New ACH Rules, added processing windows, Real-Time Payments and more! It seems each year the Payments industry continues to evolve with new and exciting changes in speed and technology, and . . . increased risk and compliance.  With these changes, it’s vital to ensure you and your staff are both knowledgeable and prepared.  WesPay’s 2021 Payments Update webinar will give you the tools you need to tackle upcoming year before changes take effect.

    New ACH Rules, added processing windows, Real-Time Payments and more! It seems each year the Payments industry continues to evolve with new and exciting changes in speed and technology, and . . . increased risk and compliance.  With these changes, it’s vital to ensure you and your staff are both knowledgeable and prepared.  WesPay’s 2021 Payments Update webinar will give you the tools you need to tackle upcoming year before changes take effect.

  • Cross-Channel Risk Network Certificate Program - Level II 2021

    Contains 17 Component(s), Includes Credits Includes Multiple Live Events. The next is on 04/06/2021 at 11:00 AM (PDT)

    Is risk at the forefront of your mind as you process payments? This session offers the opportunity to understand the many different types of risk with processing payments. We will discuss the potential effects on your organization and the steps that you should take to mitigate your risk exposure across multiple payment channels.

    Risk, fraud, potential losses and strict regulations are common to all payment channels, including Check, Wire, ACH and Card. Failure to understand the inherent risks, fraud potential and compliance requirements of each system can result in financial losses, lost customers, a tarnished reputation and violations of state and federal regulations.

    Building a strong foundation for detecting and mitigating risk and fraud begins with an understanding of the payment channels and their common and unique risks. Federal guidance requires financial institutions and other organizations to understand risk categories and develop sound business practices to minimize exposure.

    The Cross-Channel Risk Network Certificate is designed for any payments professional who would benefit from an understanding of payment systems risk, fraud potential and governing rules and regulations. This program examines inherent risks, investigates common areas of exposure, identifies compliance obligations and provides sound risk mitigation practices of four key payment networks – Check, Wire, ACH and Card. To measure proficiency in risk identification and management, each module concludes with a knowledge assessment. The Cross-Channel Risk Network Certificate is awarded upon successful completion of the final course and exam.

    Payments professionals who fully complete the Cross Channel Risk Network Certificate will be able to:
    Discern the risks of the four major payment systems (Check, Wire, ACH and Card)
    Understand compliance obligations for each payment system
    Identify risk management techniques
    Mitigate the threat of risk and fraud losses

    Angie Smith, AAP, NCP

    SVP, Professional Development Events

    Angie currently serves as the Senior Vice President of Professional Development Events at WesPay, where she is responsible for member programs supporting the AAP and NCP accreditations. She is also responsible for the development and execution of the WesPay Certificate programs relating to ACH, Check and Cross-Channel Risk.

    Angie is a recognized industry expert in both paper and electronic payments regulation. She brings thirty years of payments experience to WesPay Advisors and has worked for leading payments organizations, including Federal Reserve Bank, Viewpointe, and MACHA – The Mid-Atlantic Payments Association. She consults to financial institutions in the areas of payments regulations and process improvement. Angie has an extensive background in the development and implementation of policies and procedures relating to check/image processing, exception processing, and Remote Deposit Capture product offerings.

    Prior to joining WesPay, Angie spent seven years at various regional payments associations and was responsible for managing education and consulting services to financial services. Angie was the director of education where she was responsible for training various financial institutions relating to check processing and image exchange rules and processes. Prior to working in the payments association arena, Angie spent over thirteen years at the Federal Reserve Bank, where she was responsible for processing handling of checks, returns and adjustment.

    Angie currently serves on the ECCHO Editorial Board for the NCPC Program. She also holds an AAP and NCP accreditation.

    Patty Presta, AAP, NCP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Developing a Strategy for Faster Payments

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 03/31/2021 at 1:00 PM (PDT)

    As the U.S. forges into a new era of Payments, it seems to be all about making them faster. There are several options, which can be confusing. Real-Time Payments, multiple P2P applications, and even evolving changes with Same Day ACH. Which do you use? And when? During this session, we will discuss the need for a Faster Payments Strategy to help you better determine which tools to use based on the needs of your accountholders.

    As the U.S. forges into a new era of Payments, it seems to be all about making them faster.  There are several options, which can be confusing.  Real-Time Payments, multiple P2P applications, and even evolving changes with Same Day ACH.  Which do you use?  And when?  During this session, we will discuss the need for a Faster Payments Strategy to help you better determine which tools to use based on the needs of your accountholders.

  • Check Rules & Regulations (Two-Part Series)

    Contains 5 Component(s), Includes Credits Includes Multiple Live Events. The next is on 03/30/2021 at 10:00 AM (PDT)

    The most confusing thing about check processing is that there are so many areas of governance. Uniform Commercial Code (UCC) sections 3 & 4 and Regulation CC play significant parts in your check operations. In part one of this two-part series, we will review of the check payment system’s regulatory foundation, focusing on UCC. In part two of the program we will look at the regulatory foundation with a discussion of Regulation CC, part of the Code of Federal Regulations (CFR). Scenarios will be used to illustrate key warranties and how breach of warranty situations may be handled.

    The most confusing thing about check processing is that there are so many areas of governance. Uniform Commercial Code (UCC) sections 3 & 4 and Regulation CC play significant parts in your check operations. In part one of this two-part series, we will review of the check payment system’s regulatory foundation, focusing on UCC. In part two of the program we will look at the regulatory foundation with a discussion of Regulation CC, part of the Code of Federal Regulations (CFR). Scenarios will be used to illustrate key warranties and how breach of warranty situations may be handled.

  • Regulation E Disputes for Debit Cards

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 03/25/2021 at 1:00 PM (PDT)

    Governed by the CFPB, Regulation E implements the Electronic Funds Transfer Act, providing consumers with protection from many types of unauthorized debits. But how do you know which ones require provisional credit, let alone refunding charges? Join this informative WesPay Webinar to better understand how Reg. E disputes apply to Debit Cards.

    Governed by the CFPB, Regulation E implements the Electronic Funds Transfer Act, providing consumers with protection from many types of unauthorized debits. But how do you know which ones require provisional credit, let alone refunding charges? Join this informative WesPay Webinar to better understand how Reg. E disputes apply to Debit Cards.

    Connie LaChance, AAP, NCP, APRP

    VP, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

  • OFAC Compliance for Payments

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 03/24/2021 at 1:00 PM (PDT)

    OFAC (The Office of Foreign Assets Control) administers and enforces economic sanction programs primarily against countries and groups of individuals, such as terrorists and narcotics traffickers. OFAC’s responsibilities for a financial institution vary depending on whether the transaction is considered domestic or international. This webinar will cover your responsibilities when handling international transactions and address possible liabilities when posting prohibited transactions.

    OFAC (The Office of Foreign Assets Control) administers and enforces economic sanction programs primarily against countries and groups of individuals, such as terrorists and narcotics traffickers. OFAC’s responsibilities for a financial institution vary depending on whether the transaction is considered domestic or international. This webinar will cover your responsibilities when handling international transactions and address possible liabilities when posting prohibited transactions.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education & Training

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

  • Lunchtime Tip: Combatting the Dark Web

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 03/19/2021 at 12:00 PM (PDT)

    Hey, you . . . want to buy a Credit Card number? How about a Social Security Number? Yes, AlphaBay and Hansa are gone, but many other dark websites still remain. Information and products available on the dark web are continuously growing and with the increased number of data breaches in the past few years, more personal information is bound to end up for sale. In this session, we will demonstrate the ugly side of electronic commerce on the dark web as we take you on a journey where you can buy debit card data, bank account data, and counterfeit currency. Becoming aware of these sites will help your team educate employees, conduct research into potential illegal activity, and complete better due diligence on customers and Third-Party Payment Processors.

    Hey, you . . . want to buy a Credit Card number?  How about a Social Security Number?  Yes, AlphaBay and Hansa are gone, but many other dark websites still remain. Information and products available on the dark web are continuously growing and with the increased number of data breaches in the past few years, more personal information is bound to end up for sale. In this session, we will demonstrate the ugly side of electronic commerce on the dark web as we take you on a journey where you can buy debit card data, bank account data, and counterfeit currency. Becoming aware of these sites will help your team educate employees, conduct research into potential illegal activity, and complete better due diligence on customers and Third-Party Payment Processors.

  • ACH Basics (Three-Part Series)

    Contains 5 Component(s), Includes Credits Includes Multiple Live Events. The next is on 03/16/2021 at 1:00 PM (PDT)

    This three-part series focuses on the basics of ACH, including the history of the network, defining the parties of ACH transactions, their roles and responsibilities, and the transaction flow and settlement process. In addition, we will cover all aspects of exception item processing, including your options in handling unauthorized transactions, stop payments and revoked authorizations. This is a basic overview of ACH and intended for individuals new to ACH operations and frontline staff.

    This three-part series focuses on the basics of ACH, including the history of the network, defining the parties of ACH transactions, their roles and responsibilities, and the transaction flow and settlement process.  In addition, we will cover all aspects of exception item processing, including your options in handling unauthorized transactions, stop payments and revoked authorizations. This is a basic overview of ACH and intended for individuals new to ACH operations and frontline staff.

  • 2021 WesPay Virtual Fraud Symposium

    Contains 6 Component(s), Includes Credits Includes Multiple Live Events. The next is on 03/16/2021 at 8:00 AM (PDT)

    Announcing WesPay's third annual conference for information and solutions to prevent and mitigate payments fraud. This will be a virtual event where you can stream from your computer or tables from any location.

    Announcing WesPay's third annual virtual conference for information and solutions to prevent and mitigate payments fraud. More information | Agenda

    Wednesday, March 16, 2020 - 8:00 am - 3:00 pm PT

    - This will be a virtual event. 
    - Stream from your computer or tablet from any location!
    - Handouts, agenda, and sign in instructions will be available before March 17

    Continuing Education Available:    Pending AAP, APRP, and NCP

    Agenda and Session Information to be announced.

    Angie Smith, AAP, NCP

    SVP, Professional Development Events

    Angie currently serves as the Senior Vice President of Professional Development Events at WesPay, where she is responsible for member programs supporting the AAP and NCP accreditations. She is also responsible for the development and execution of the WesPay Certificate programs relating to ACH, Check and Cross-Channel Risk.

    Angie is a recognized industry expert in both paper and electronic payments regulation. She brings thirty years of payments experience to WesPay Advisors and has worked for leading payments organizations, including Federal Reserve Bank, Viewpointe, and MACHA – The Mid-Atlantic Payments Association. She consults to financial institutions in the areas of payments regulations and process improvement. Angie has an extensive background in the development and implementation of policies and procedures relating to check/image processing, exception processing, and Remote Deposit Capture product offerings.

    Prior to joining WesPay, Angie spent seven years at various regional payments associations and was responsible for managing education and consulting services to financial services. Angie was the director of education where she was responsible for training various financial institutions relating to check processing and image exchange rules and processes. Prior to working in the payments association arena, Angie spent over thirteen years at the Federal Reserve Bank, where she was responsible for processing handling of checks, returns and adjustment.

    Angie currently serves on the ECCHO Editorial Board for the NCPC Program. She also holds an AAP and NCP accreditation.

    William Schoch

    President & CEO

    Bill is responsible for strategic initiatives to grow the association and provide maximum value to members and brings nearly thirty years of electronic payments experience to WesPay and has worked for leading payments organizations, including Visa International, Citibank, N.A., and NACHA – The Electronic Payments Association. He consults to financial institutions in the areas of payments strategy and process improvement. Bill has an extensive background in the development and implementation of products and services relating to ACH, wire transfer, purchasing card, debit card, P2P payments, and money transfer networks.

    Prior to joining WesPay, Bill spent eleven years at Visa International serving in product leadership positions and was responsible for managing Visa’s global remittance service and initiatives to expand financial services to the unbanked in emerging markets. Bill was the global product manager for Visa’s debit products and was the founder of the Visa International Global Debit Forum. Prior to Visa, Bill spent eight years in the Global Cash Management division of Citibank, where he was responsible for strategic sales, product management and client on-boarding of domestic and cross-border payment solutions.

    Bill currently serves on the Boards of WesPay, USA Technologies (NASDAQ: USAT) and WesPay Advisors.

    Chris Selmi, AAP, CRCM (Moderator)

    SVP, Risk & Regulatory Compliance

    Chris is a recognized industry expert in managing payment-related regulatory impacts and risk mitigation. He consults to financial institutions to develop processes and programs to facilitate compliance with payment law and regulation and industry standards. Prior to joining WesPay, Chris spent sixteen years at Bank of America in the electronic payments group where his responsibilities included operations management, project support, and client and application testing and where he served as the compliance and regulatory control manager for both ACH and Wire payments.

    Chris served as Bank of America’s representative on the WesPay Board and as the Chair of WesPay’s Rules Advisory Council and the Risk Management Advisory Council. He is a member of NACHA’s Risk Management Advisory Group.

    Chris holds the designation of Accredited ACH Professional (AAP) and Certified Regulatory Compliance Manager (CRCM).