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  • ISO 20022

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/20/2019 at 1:00 PM (PST)

    ISO 20022 is a standard for the exchange of electronic data between financial institutions. As most of the world is moving to this global standard, it’s important to understand the capabilities and use cases, as well as supporting payment channels. Attend this session to gain a more thorough understanding of the messaging format and its capabilities.

    ISO 20022 is a standard for the exchange of electronic data between financial institutions.  As most of the world is moving to this global standard, it’s important to understand the capabilities and use cases, as well as supporting payment channels.  Attend this session to gain a more thorough understanding of the messaging format and its capabilities.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    Patty Presta, AAP, NCP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Remote Deposit Capture

    Contains 2 Component(s) Includes a Live Web Event on 11/19/2019 at 11:00 AM (PST)

    Remote Deposit Capture has been one of the fastest growing products offered in the payments arena. This session will discuss tools and techniques suggested when implementing RDC with your clients. The session will also look at guidelines suggested by FFIEC when offering this product to corporate and consumer customers. Lessons learned during the implementation and roll-out process will be highlighted.

    Remote Deposit Capture has been one of the fastest growing products offered in the payments arena. This session will discuss tools and techniques suggested when implementing RDC with your clients. The session will also look at guidelines suggested by FFIEC when offering this product to corporate and consumer customers. Lessons learned during the implementation and roll-out process will be highlighted.

    Angie Smith, AAP, NCP

    SVP, Professional Development Events

    Angie currently serves as the Senior Vice President of Professional Development Events at WesPay, where she is responsible for member programs supporting the AAP and NCP accreditations. She is also responsible for the development and execution of the WesPay Certificate programs relating to ACH, Check and Cross-Channel Risk.

    Angie is a recognized industry expert in both paper and electronic payments regulation. She brings thirty years of payments experience to WesPay Advisors and has worked for leading payments organizations, including Federal Reserve Bank, Viewpointe, and MACHA – The Mid-Atlantic Payments Association. She consults to financial institutions in the areas of payments regulations and process improvement. Angie has an extensive background in the development and implementation of policies and procedures relating to check/image processing, exception processing, and Remote Deposit Capture product offerings.

    Prior to joining WesPay, Angie spent seven years at various regional payments associations and was responsible for managing education and consulting services to financial services. Angie was the director of education where she was responsible for training various financial institutions relating to check processing and image exchange rules and processes. Prior to working in the payments association arena, Angie spent over thirteen years at the Federal Reserve Bank, where she was responsible for processing handling of checks, returns and adjustment.

    Angie currently serves on the ECCHO Editorial Board for the NCPC Program. She also holds an AAP and NCP accreditation.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

    Patty Presta, AAP, NCP

    VP, Professional Development Events

    Patty Presta is Vice President of Professional Development Events at WesPay and is an Accredited ACH Professional who has conducted ACH training since 1997. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute and has also served on several NACHA Rules work groups and task forces. Prior to joining WesPay, Patty worked at the New England ACH Association as their AVP of Education.

  • Payments Tip: Third-Party Audit Considerations

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/15/2019 at 12:00 PM (PST)

    In addition to the standard audit points used in validating ACH compliance, third-parties add a level of complexity to the mix. Join WesPay for this informative Webinar, where we’ll take a closer look at the additional risks posed by third-parties and the supplementary audit points to consider.

    In addition to the standard audit points used in validating ACH compliance, third-parties add a level of complexity to the mix.  Join WesPay for this informative Webinar, where we’ll take a closer look at the additional risks posed by third-parties and the supplementary audit points to consider.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

  • Third-Party Sender Roundtable 2019

    Contains 11 Component(s)

    This informative monthly roundtable provides a forum for a discussion of payment and regulatory issues impacting third-party senders, third-party processors and their financial institutions. The agenda varies from month to month, and includes WesPay member and industry representatives sharing what is happening in the payments industry from regulatory, operational, and risk perspectives.

    This informative monthly roundtable provides a forum for a discussion of payment and regulatory issues impacting third-party senders, third-party processors and their financial institutions. The agenda varies from month to month, and includes WesPay member and industry representatives sharing what is happening in the payments industry from regulatory, operational, and risk perspectives.

    Chris Selmi, AAP, CRCM

    SVP, Risk & Regulatory Compliance

    Chris is a recognized industry expert in managing payment-related regulatory impacts and risk mitigation. He consults to financial institutions to develop processes and programs to facilitate compliance with payment law and regulation and industry standards. Prior to joining WesPay, Chris spent sixteen years at Bank of America in the electronic payments group where his responsibilities included operations management, project support, and client and application testing and where he served as the compliance and regulatory control manager for both ACH and Wire payments.

    Chris served as Bank of America’s representative on the WesPay Board and as the Chair of WesPay’s Rules Advisory Council and the Risk Management Advisory Council. He is a member of NACHA’s Risk Management Advisory Group.

    Chris holds the designation of Accredited ACH Professional (AAP) and Certified Regulatory Compliance Manager (CRCM).

  • Treasury Management Sales (Webcast)

    Contains 2 Component(s), Includes Credits

    Offering treasury management solutions can be a lucrative business line for a financial institution. This course explores best practices in selling treasury solutions to businesses based on the five tenets of treasury management: payables, receivables, information reporting, liquidity management and fraud prevention. We’ll explore how to approach businesses to win new clients and deepen existing relationships, building a sales discipline to ensure success, questions to ask businesses to truly understand needs, and much more.

    Offering treasury management solutions can be a lucrative business line for a financial institution. This course explores best practices in selling treasury solutions to businesses based on the five tenets of treasury management: payables, receivables, information reporting, liquidity management and fraud prevention. We’ll explore how to approach businesses to win new clients and deepen existing relationships, building a sales discipline to ensure success, questions to ask businesses to truly understand needs, and much more.

    Melissa Giddens, CTP, AAP, NCP

    SVP, Payments Strategy

    With over 20 years of experience in treasury management consulting, Melissa has worked with businesses on both the east and west coasts to help build optimal structures for managing payables and receivables, mitigating the risk of fraud, and maximizing cash flow. Her background working with businesses of all sizes in a variety of industry segments has helped her contribute significantly toward growing the treasury management revenue for her employers, including community, regional and large financial institutions. As the Principal Consultant for WesPay Advisors, Melissa consults with financial institutions and payments vendors around process improvement, payments strategy and payments regulation. In 2016, she won the Frank E. Zima Payments Advocacy Award and has won numerous sales awards throughout her career. Melissa received her Bachelor of Science degree from DeVry University and her Master of Business Administration from Green Mountain College. Melissa holds the Certified Treasury Professional (CTP), Accredited ACH Professional (AAP) and National Check Professional (NCP) designations.

  • Certificate - Check

    Contains 13 Component(s), Includes Credits

    The world of paper has gone electronic. This certificate is ideal for personnel in check related areas such as item processing, product management, remote deposit capture or other back office check operations. The Check Certificate provides a broad spectrum of education related to rules, risk, processing and products. Features and Benefits - Includes five to six webcasts plus a competency exam - View webcasts on your time, no schedule to keep - Bring staff up to speed quickly - Earning this certificate demonstrates check proficiency - Provide auditors demonstrable proof of internal training practices

    The world of paper has gone electronic. This certificate is ideal for personnel in check related areas such as item processing, product management, remote deposit capture or other back office check operations. The Check Certificate provides a broad spectrum of education related to rules, risk, processing and products. Features and Benefits - Includes five to six webcasts plus a competency exam - View webcasts on your time, no schedule to keep - Bring staff up to speed quickly - Earning this certificate demonstrates check proficiency - Provide auditors demonstrable proof of internal training practices

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Check Returns & Adjustments (Two-Part Series) (Webcast)

    Contains 3 Component(s), Includes Credits

    This in-depth, two-part webinar will help you answer critical questions in resolving check returns and adjustments. Understanding which rules or agreements apply is an important consideration.

    This in-depth, two-part webinar will help you answer critical questions in resolving check returns and adjustments. Understanding which rules or agreements apply is an important consideration. Some of the critical questions include:
    1) Should this be a return or an adjustment?
    2) What time frames apply?
    3) Will the item be handled via a private exchange or through the Federal Reserve?
    4) What are my rights based on Regulation CC, ECCHO rules or Federal Reserve rules? 

    Connie LaChance, AAP, NCP, APRP

    Vice President, Education & Training

    Before coming to WesPay, Connie has spent nearly twenty years working in the Credit Union industry. She began her career in accounting and quickly became immersed in ACH payments. For over twelve years, she has been in involved in ACH Operations; with the past eight years managing the ACH department at Ent Credit Union and participating in the Federal Reserve’s Retail Payments Advisory Group. Connie currently holds the AAP, NCP, and APRP designations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Certificate - ACH Audit

    Contains 12 Component(s), Includes Credits

    The ACH Rules require every financial institution and third-party processor to perform an annual audit by December 31 of each year. You may have every intention of performing a thorough audit, but may not have the appropriate tools to get started. This certificate program will provide step by step instructions for both RDFIs and ODFIs by reviewing ACH Rules Appendix 8, which outlines audit requirements. In addition, it will help you to review your policies and procedures, plus provide recommendations that can help you improve operations and implement sound risk management controls.

    The ACH Rules require every financial institution and third-party processor to perform an annual audit by December 31 of each year. You may have every intention of performing a thorough audit, but may not have the appropriate tools to get started. This certificate program will provide step by step instructions for both RDFIs and ODFIs by reviewing ACH Rules Appendix 8, which outlines audit requirements. In addition, it will help you to review your policies and procedures, plus provide recommendations that can help you improve operations and implement sound risk management controls.

    John Curtis, AAP, NCP, APRP

    SVP, Education & Training

    John has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.

    As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds the AAP, NCP and APRP accreditations.

    Jim Petkovits, AAP, NCP, APRP

    VP, Education

    Jim is Vice President of Education for WesPay and has over eighteen years of payments experience. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. Prior to joining WesPay, Jim was the ACH Education and Training Manager for NWCHA since 2001, and a Customer Service Manager for Bank of America’s ACH Regional Processing Center in Seattle. Jim holds the Accredited ACH Professional (AAP), National Check Professional (NCP), and Accredited Payments Risk Professional (APRP) accreditations.

  • Certificate - ACH Risk Management

    Contains 12 Component(s), Includes Credits

    Per the ACH Rules, all financial institutions are required to develop documented policies and procedures related to ACH processing. The process of developing such documentation can be daunting. This certificate program and the required sessions will give you a framework for building an effective ACH policies and procedures manual for your organization, and will describe the alternatives available in the payments industry to assist in this process. Topics covered include risk management safeguards (including the establishment of exposure limits for each origination application), analyzing ACH Origination processing alternatives, and establishing effective and secure procedures for day-to-day operations and customer service.

    Per the ACH Rules, all financial institutions are required to develop documented policies and procedures related to ACH processing. The process of developing such documentation can be daunting. This certificate program and the required sessions will give you a framework for building an effective ACH policies and procedures manual for your organization, and will describe the alternatives available in the payments industry to assist in this process. Topics covered include risk management safeguards (including the establishment of exposure limits for each origination application), analyzing ACH Origination processing alternatives, and establishing effective and secure procedures for day-to-day operations and customer service.

  • ACH Policies & Procedures (Two-Part Series) (Webcast)

    Contains 3 Component(s), Includes Credits

    This two-part webinar will show how to develop your own policies and procedures documents. With rapidly evolving financial regulations, keeping current with ACH-related requirements can be a challenge. Regulators at both state and federal levels require board-approved policies to define the scope, strategy, and risk tolerance of an organization’s ACH service. Good procedures can reduce your exposure to operating risk.

    This two-part webinar will show how to develop your own policies and procedures documents. With rapidly evolving financial regulations, keeping current with ACH-related requirements can be a challenge. Regulators at both state and federal levels require board-approved policies to define the scope, strategy, and risk tolerance of an organization’s ACH service. Good procedures can reduce your exposure to operating risk.